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Outlook "not responding" when opening emails.

Discussion in 'Software' started by madrob, Dec 3, 2003.

  1. madrob

    madrob Nibble Poster

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    Hi all

    Got a strange one here.

    A friend in Ireland is having some very annoying troubles. He has a pretty good machine running XP. 2.somet ghz, 512 mb ram etc but it is taking an age to open outlook. He also runs win fax pro. I ran ad aware and disk clean up, office update and win update (It hadnt been done in about 7 months!) and for a short while it did the trick. But as i was leaving yesterday it crashed again when opening emails!

    I hope that makes sense!? :oops: The main problem is that it stops responding when opening emails!? :eek:
     
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  2. SimonV

    SimonV Petabyte Poster Administrator

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    First think I can think of to ask is does the PC have any anit virus software that scans email. If so try disabling it just to see if this is the cause.

    SimonV
     
    Last edited: Jan 2, 2015
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  3. Phil
    Honorary Member

    Phil Gigabyte Poster

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    I had a similar problem when I first got XP where XP insists on installing MSN messenger by default. When Outlook Express was opening it took an age, if I shut down MSN before onening OE it opened in a flash. I cured it by ripping MSN out, pre SP1 MSN is a pain to remove because you have to edit a file to make it visible in add remove programs. I'm not sure if SP1 has cured this though. May be completely unrelated but worth a shot.
     
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  4. madrob

    madrob Nibble Poster

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    Well, all fixed.

    His PST was open (compressed and hidden) on second PC. Hence everytime they were both in it his would crash. Disconnected his PST on the second PC :snipersm: and it now works fine! I feared the monitor was going to be pushed of the desk if it wasnt solved soon! :cussing

    Thanks for the quick response guys!
     
    WIP: CIW Master Designer
  5. Nelix
    Honorary Member

    Nelix Gigabyte Poster

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    PST ???????????????
     
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  6. AJ

    AJ Administrator Administrator

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    mailbox.pst - Outlook's personal folders where all your data is stored Me thinks

    Andrew
     
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  7. Jakamoko
    Honorary Member

    Jakamoko On the move again ...

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    Oh, I thought Nelix had a secret he was about to share :lol:
     
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