1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Outlook 2003

Discussion in 'Software' started by Rob1234, Oct 30, 2008.

  1. Rob1234

    Rob1234 Megabyte Poster

    782
    24
    69
    In Outlook 2003 whenever I send an email it goes to the other person twice anyone know why?? It does it sometimes but not all the time.
     
    Certifications: A few.
  2. UKDarkstar
    Honorary Member

    UKDarkstar Terabyte Poster

    3,477
    121
    184
    Depends !

    Do you mean you have two copies of it in your Sent Items or do you just mean the other person is receiving two copies at their end ?

    Could be a a variety of reasons depending on the circumstances
     
    Certifications: BA (Hons), MBCS, CITP, MInstLM, ITIL v3 Fdn, PTLLS, CELTA
    WIP: CMALT (about to submit), DTLLS (on hold until 2012)
  3. Leehaa

    Leehaa Gigabyte Poster

    1,648
    21
    91
    What's the set up? (POP3, IMAP, HTTP, Exchange)
     
    Certifications: MCP, MCDST, ITIL v3, MBCS, others...
    WIP: BSc IT & Computing, RHCE
  4. Rob1234

    Rob1234 Megabyte Poster

    782
    24
    69
    I only have one in the sent items but sometimes the other person recives two copies, we use Exchange 2003. I have deleted my Outlook profile and will see if that makes a difference.
     
    Certifications: A few.
  5. UKDarkstar
    Honorary Member

    UKDarkstar Terabyte Poster

    3,477
    121
    184
    No - it's not your end - it's at theirs.

    Particularly if they are operating a POP account you can get a delay in the connection to the POP box and that can produce two copies of an incoming email. Could also be that they have some rules implenmented incorrectly at their end which are causing duplicates, but it's not your side of things.
     
    Certifications: BA (Hons), MBCS, CITP, MInstLM, ITIL v3 Fdn, PTLLS, CELTA
    WIP: CMALT (about to submit), DTLLS (on hold until 2012)
  6. Rob1234

    Rob1234 Megabyte Poster

    782
    24
    69
    They are all on the same network as me and also it has happened to a few different users, at one point I sen one email tofive people and they all recived it twice, it must be my end?
     
    Certifications: A few.
  7. Leehaa

    Leehaa Gigabyte Poster

    1,648
    21
    91
    Groovy.

    (Was going to suggest you tried setting up your Exchange account on another machine - test and see if it happened on that one also...then you'd at least know if it was Outlook or Exchange...)
     
    Certifications: MCP, MCDST, ITIL v3, MBCS, others...
    WIP: BSc IT & Computing, RHCE
  8. Leehaa

    Leehaa Gigabyte Poster

    1,648
    21
    91
    ...Do you mean that a few different users have sent duplicated emails.....or just that a few different users have received the duplicated emails from you?
     
    Certifications: MCP, MCDST, ITIL v3, MBCS, others...
    WIP: BSc IT & Computing, RHCE
  9. Leehaa

    Leehaa Gigabyte Poster

    1,648
    21
    91
    ...You said that the users receiving the double emails are all on the same network as you...

    ...but, do the duplicates only happen when you are sending a group email?...

    ...also, the email where everyone on your network received it twice, were there any external addresses listed on that?
     
    Certifications: MCP, MCDST, ITIL v3, MBCS, others...
    WIP: BSc IT & Computing, RHCE
  10. Rob1234

    Rob1234 Megabyte Poster

    782
    24
    69
    No the duplicates happen even if I send it to one person, and there was no external email addresses.

    I am the only user it happens to.
     
    Certifications: A few.
  11. Leehaa

    Leehaa Gigabyte Poster

    1,648
    21
    91
    See what happens now you've deleted your outlook profile...

    ...if it does happen again, try opening up your Exchange account on another PC...
     
    Certifications: MCP, MCDST, ITIL v3, MBCS, others...
    WIP: BSc IT & Computing, RHCE
  12. r.h.lee

    r.h.lee Gigabyte Poster

    1,011
    52
    105
    Rob1234,

    Questions:
    1. Which client operating system are you using?
    2. Which kind of domain are you logging into?
     
    Certifications: MCSE, MCP+I, MCP, CCNA, A+
    WIP: CCDA

Share This Page

Loading...