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Outlook 2003

Discussion in 'Microsoft Office Specialist (MOS)' started by mynew2, Jun 11, 2008.

  1. mynew2

    mynew2 Bit Poster

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    Hi,

    I have got a problem with my e-mail at the mo, when people send me messages with messages attached, i can not open them it comes up with the below

    "The object could not be found"

    could someone point me in the right direction please

    thanks
    darren
     
  2. hbroomhall

    hbroomhall Petabyte Poster Gold Member

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    Difficult to guess on just that info.

    It could be the way that people are attaching them. Or they (or you) could be behind a server that doesn't allow attachments for safety.

    Does the attachment show as a paper-clip in the listing? And when you open the email does the name (and icon) of the attachment appear just above the message pane?

    Are these particular types of files?

    Harry.
     
    Certifications: ECDL A+ Network+ i-Net+
    WIP: Server+
  3. dales

    dales Gigabyte Poster

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    Ooo Ooo, I think I know this one, When I supported outlook that message normally ment the outlook OLK directory had too many temp files in it. if ou delete everything in your user profiles olk directory you should be fine.
     
    Certifications: vExpert 2014+2015+2016,VCP-DT,CCE-V, CCE-AD, CCP-AD, CCEE, CCAA XenApp, CCA Netscaler, XenApp 6.5, XenDesktop 5 & Xenserver 6,VCP3+5,VTSP,MCSA MCDST MCP A+ ITIL F
    WIP: Nothing
  4. Mr.Cheeks

    Mr.Cheeks 1st ever Gold Member! Gold Member

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    im with dales, cleaning temp folder
     
  5. mynew2

    mynew2 Bit Poster

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    this is the error i am getting and the file format up the top in the subject line

    [​IMG]
     
  6. Boycie
    Honorary Member

    Boycie Senior Beer Tester

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    Do you know what is being sent here? It isn't clear on this monitor I am viewing on, but the icon doesn't look as if it is something recognised by Windows.

    Do you know if the other recipients can view the attachment ok? You don't describe what Outlook is connecting to which makes a difference.
     
    Certifications: MCSA 2003, MCDST, A+, N+, CTT+, MCT
  7. mynew2

    mynew2 Bit Poster

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    sorry yeah it was sent to people in the sam office and he is the only one that cannot open it, it is just a forward e-mail with a e-mail attachment
     
  8. GiddyG

    GiddyG Terabyte Poster Gold Member

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    Do you know what application the attachment was created in? Is it Word, PowerPoint, or some other app that the other users have but that the user with the problem doesn't have installed on his machine?
     
  9. dales

    dales Gigabyte Poster

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    yep seeing the screen dump im sure its a too full olk directory, find it for the profile and clear it out, you should be ok after that!
     
    Certifications: vExpert 2014+2015+2016,VCP-DT,CCE-V, CCE-AD, CCP-AD, CCEE, CCAA XenApp, CCA Netscaler, XenApp 6.5, XenDesktop 5 & Xenserver 6,VCP3+5,VTSP,MCSA MCDST MCP A+ ITIL F
    WIP: Nothing
  10. mynew2

    mynew2 Bit Poster

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    can you give us a clue where to find this please as i can seem to locate it

    thanks
     
  11. dales

    dales Gigabyte Poster

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    It can normally be found in %USERPROFILE%\Local Settings\Temporary Internet Files
    you may need to show hidden folders if you have not already.
     
    Certifications: vExpert 2014+2015+2016,VCP-DT,CCE-V, CCE-AD, CCP-AD, CCEE, CCAA XenApp, CCA Netscaler, XenApp 6.5, XenDesktop 5 & Xenserver 6,VCP3+5,VTSP,MCSA MCDST MCP A+ ITIL F
    WIP: Nothing
  12. onoski

    onoski Terabyte Poster

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    You might also want to ran ad-ware or spybot to check and clear any spyware that might be on your computer as it seems this only happens on your computer.
     
    Certifications: MCSE: 2003, MCSA: 2003 Messaging, MCP, HNC BIT, ITIL Fdn V3, SDI Fdn, VCP 4 & VCP 5
    WIP: MCTS:70-236, PowerShell
  13. GiddyG

    GiddyG Terabyte Poster Gold Member

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    I'm keen to see what the answer to this was... any news?
     

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