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Office file association issues in Citrix Xenapp

Discussion in 'Software' started by Shadowrunner, Feb 18, 2014.

  1. Shadowrunner

    Shadowrunner Nibble Poster Premium Member

    Hi all,

    This has been a thorn in my side for days now, and I'm about to have a psychotic episode.

    I have MS Office 2010 running as an installed application on Xenapp 5 (Server 2008 R2). A number of users are unable to open any Office documents as they get an open-with dialog box instead. The users are connecting from IGEL thin clients to a published desktop.

    This isn't affecting every user or the same users on different servers. I've checked file associations etc. both via the Default Programs Control Panel applet and in the HKEY_Classes_Root reg hive but everything looks ok.

    I've hit a dead end with this one, any and all assistance appreciated.


    Certifications: GCSE IT

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