o2 contract to o2 contract.

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Hi,

Does anyone know of a way to move the number of my old contract to my new one. I know you would usually get the PAC code and get them to port the number, but apparently you can't do this contract to contract if both contracts are with the same network. Has anyone encountered this before?

 

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Speak to O2 customer services.

They'll tell you all you need to know.

Qs

 

I did this, they simply said it isn't possible. But how can this be i can transfer the number to a different network, but not within the same network.

 

*shrugs* Perhaps there's some caveat which prohibits same operator number transfers.

I'd ring O2 up again and try to speak to a supervisor and ask for an explanation. They're the only people who will know the official rule on it.

Qs

 

Well i was, but they offered me a pants upgrade deal. So i got my PAC code and looked for a better deal. I found a deal online for the phone i wanted for free, with better minutes and text package and for the same price. It just so happens it is on O2, i rang the retention department but they wouldn't match the deal (or even come close).

 

Try mobiles.co.uk they have awesome deals, i know a few people who have used them and say the are great.

 

the only was around it was to get a PAYG sim, transfer the number to that SIM and then transfer it over again

 

Darn it, thats exactly what I was going to say, o2 contract to voda/3/whatever payg, xfer it back to o2 contract. Think however you have to wait a certain amount of time before you can do each xfer, dont think its long but better checking that with each supplier before taking the plunge.

 

think it is aruond 7 days... so to get the number back to your new contract could take up to or around 21 days or even less if you ar lucky, my mate done this in 5 days...
...it's worth the wait

 

Im not 100% sure on this but to transfer a number from PAYG to contract requires a different kind of sim card. I only know this as ive lost millions of phones and i bought a PAYG to keep me going and when i registered the sim they sent me all the way over to liverpool to the vodafone shop to pick one up???

Ed

 

Sims are normally different from PAYG and CONTRACT. Still doesn't make a difference.

oh yeah, the PAYG sim has to be on a different OPERATOR.

 

what this cheeky chap said

obviously the PAYG sim being on a different network

 

Thanks for the responses guys. I read so many conflicting info on the web. I'll try and speak to o2 again first if not i'll get a PAYG sim like some of you suggested.

 

O2 have a strange way of conducting business, look at the backlash with the launch of the iPhone 3G S.

 

They do indeed. I can't beleive if i had done a straight forward upgrade i would have had to pay for the phone and have a worse tariff!

 

generally, this is where you'd say 'right well now i'm going to orange.. as they've offered me x minutes and y texts more than the tarrif you're offering me.. z phone all for £9/month!'
and they will go:
'but we can prowide you with internet broadbandings of the fastest 54 megabytings.. don't leave.. i have no money for food'

..haha no i'm joking (i love fonejacker- http://www.youtube.com/watch?v=FKgbfgzDU3k) but generally i love haggling with phone companies.
my upgrade was supposed to be some **** nokia worth about £100, £25/month with 500 minutes anynet/time and unlimited texts...i ended up getting £14/month for 400 xover/anytime minutes with 3 magic numbers (unlimited calls to each number) with unlimited text messages and i got a HTC Touch Diamond with it - 18 mnth contract

mobile phone companies are pretty bad at ripping off :/