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o2 contract to o2 contract.

Discussion in 'The Lounge - Off Topic' started by Big_nath, Jul 7, 2009.

  1. Big_nath

    Big_nath Kilobyte Poster

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    Hi,

    Does anyone know of a way to move the number of my old contract to my new one. I know you would usually get the PAC code and get them to port the number, but apparently you can't do this contract to contract if both contracts are with the same network. Has anyone encountered this before?
     
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  2. Qs

    Qs Semi-Honorary Member Gold Member

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    Speak to O2 customer services.

    They'll tell you all you need to know.

    Qs
     
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  3. Big_nath

    Big_nath Kilobyte Poster

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    I did this, they simply said it isn't possible. But how can this be i can transfer the number to a different network, but not within the same network.
     
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  4. Qs

    Qs Semi-Honorary Member Gold Member

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    *shrugs* Perhaps there's some caveat which prohibits same operator number transfers.

    I'd ring O2 up again and try to speak to a supervisor and ask for an explanation. They're the only people who will know the official rule on it.

    Qs
     
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  5. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

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    Can you not just change the tariff on your old contract instead so no need to move it?
     
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  6. Big_nath

    Big_nath Kilobyte Poster

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    Well i was, but they offered me a pants upgrade deal. So i got my PAC code and looked for a better deal. I found a deal online for the phone i wanted for free, with better minutes and text package and for the same price. It just so happens it is on O2, i rang the retention department but they wouldn't match the deal (or even come close).
     
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  7. Sparky
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    Sparky Zettabyte Poster Moderator

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    Weird, I had the same problem today. Was told I had to pay £200 quid for the phone I wanted unless I went up to a £50 a month 24 month contract. Might see if I can get a better deal on the web.
     
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  8. Big_nath

    Big_nath Kilobyte Poster

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    Try mobiles.co.uk they have awesome deals, i know a few people who have used them and say the are great.
     
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  9. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

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    Cheers mate. :biggrin
     
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  10. AJ

    AJ Administrator Administrator

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    I deal with the mobiles at workand we've changed contracts like that from contact to contract. Should not be a problem unless you are changing billing platforms, ie PAYG to Contact. If you are on contract then speak to your account manager and tell them the situation. Oh and don't take no for and answer.
     
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  11. Mr.Cheeks

    Mr.Cheeks 1st ever Gold Member! Gold Member

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    the only was around it was to get a PAYG sim, transfer the number to that SIM and then transfer it over again
     
  12. dales

    dales Gigabyte Poster

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    Darn it, thats exactly what I was going to say, o2 contract to voda/3/whatever payg, xfer it back to o2 contract. Think however you have to wait a certain amount of time before you can do each xfer, dont think its long but better checking that with each supplier before taking the plunge.
     
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  13. Mr.Cheeks

    Mr.Cheeks 1st ever Gold Member! Gold Member

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    think it is aruond 7 days... so to get the number back to your new contract could take up to or around 21 days or even less if you ar lucky, my mate done this in 5 days...
    ...it's worth the wait
     
  14. zxspectrum

    zxspectrum Gigabyte Poster Premium Member

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    Im not 100% sure on this but to transfer a number from PAYG to contract requires a different kind of sim card. I only know this as ive lost millions of phones and i bought a PAYG to keep me going and when i registered the sim they sent me all the way over to liverpool to the vodafone shop to pick one up???

    Ed
     
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  15. Mr.Cheeks

    Mr.Cheeks 1st ever Gold Member! Gold Member

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    Sims are normally different from PAYG and CONTRACT. Still doesn't make a difference.

    oh yeah, the PAYG sim has to be on a different OPERATOR.
     
  16. dazza786

    dazza786 Megabyte Poster

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    what this cheeky chap said

    obviously the PAYG sim being on a different network
     
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  17. Big_nath

    Big_nath Kilobyte Poster

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    Thanks for the responses guys. I read so many conflicting info on the web. I'll try and speak to o2 again first if not i'll get a PAYG sim like some of you suggested.
     
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  18. wizard

    wizard Petabyte Poster

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    O2 have a strange way of conducting business, look at the backlash with the launch of the iPhone 3G S.
     
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  19. Big_nath

    Big_nath Kilobyte Poster

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    They do indeed. I can't beleive if i had done a straight forward upgrade i would have had to pay for the phone and have a worse tariff!
     
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  20. dazza786

    dazza786 Megabyte Poster

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    generally, this is where you'd say 'right well now i'm going to orange.. as they've offered me x minutes and y texts more than the tarrif you're offering me.. z phone all for £9/month!'
    and they will go:
    'but we can prowide you with internet broadbandings of the fastest 54 megabytings.. don't leave.. i have no money for food'

    ..haha no i'm joking (i love fonejacker- http://www.youtube.com/watch?v=FKgbfgzDU3k) but generally i love haggling with phone companies.
    my upgrade was supposed to be some **** nokia worth about £100, £25/month with 500 minutes anynet/time and unlimited texts...i ended up getting £14/month for 400 xover/anytime minutes with 3 magic numbers (unlimited calls to each number) with unlimited text messages and i got a HTC Touch Diamond with it - 18 mnth contract :blink

    mobile phone companies are pretty bad at ripping off :/
     
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