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Nvidia nForce Networking Controller - device cannot start

Discussion in 'Hardware' started by camadi46, Jul 4, 2010.

  1. camadi46

    camadi46 Bit Poster

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    I only have access to a wireless connection right now, so I have never tried my LAN before. I have recently bought a utp croosover cable to connect my two laptops to share some files. My laptop doesn't "see" the other device and I don't even have the LAN connection icon in Network Connections. I also tried to create a Homegroup and I have an error that IPv6 is not enabled. I tried updating the driver but it still doesn't work.
    In Device Manager there is a yellow exclamation mark in the Nvidia nForce Networking Controller field.
    If this means my Networking Controller is dead, what other options do I have?
    Thank a lot.
     
    Certifications: A+, MCP
    WIP: 70-680
  2. crazy horse

    crazy horse Byte Poster

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    As it has a yellow background with black exclamation point the device is in a problem state. The main cause of this I have found is a driver problem, but it could also be caused by a resource conflict. What OS are you using? Has the card ever worked since you have had the machine? I would check that you are using the right driver for the device and that it has been applied correctly. If you go into the devices properties and choose the driver tab it should list the details of the current driver applied - ensure this is correct for your card? Also if you click the resources tab does it list any conflicts?

    As the device is in a problem state it will not appear in the network connections, or notification area. It also normally won't show any lights when a cable is connected.

    You could also trying running this. It is a Microsoft automated troubleshooter that will try to fix driver issues.

    Let me know how you get on,
    Crazy Horse
     
    Last edited: Jul 4, 2010
  3. SimonD

    SimonD Terabyte Poster Moderator

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    Why not go to the laptop manufacturers website and download the drivers for the LAN card?
    Failing that go to the Nvidia website and see if they have anything there instead.
     
    Certifications: CNA | CNE | CCNA | MCP | MCP+I | MCSE NT4 | MCSA 2003 | Security+ | MCSA:S 2003 | MCSE:S 2003 | MCTS:SCCM 2007 | MCTS:Win 7 | MCITP:EDA7 | MCITP:SA | MCITP:EA | MCTS:Hyper-V | VCP 4 | ITIL v3 Foundation | VCP 5 DCV | VCP 5 Cloud | VCP6 NV | VCP6 DCV | VCAP 5.5 DCA
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  4. camadi46

    camadi46 Bit Poster

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    I have tried the HP website and there is no driver for my OS (Windows 7) and not even for Vista. I found an update driver for the Network Controller somewhere else on their website and when I try to update it Windows gives an error "Windows found driver software for your device but encountered an error while trying to install it. The device cannot start (Code 10)".
    I also went in Device manager, under Resources it says "This device isn't using any resources because it has a problem."
    I nothing will work I will eventually buy a USB to RJ45 adapter. I hope that will work.
    Thanks a lot.
     
    Certifications: A+, MCP
    WIP: 70-680
  5. camadi46

    camadi46 Bit Poster

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    I have just tried the Microsoft Fix It, it discovered the problem, tried to fix but didn't succeed. It says there is a driver issue and that the driver needs to be reinstalled but for some reason it couldn't do it.
    Is there a specific way to uninstall or update this driver?
    I also ran a scan on the nVidia website for motherboard and graphic drivers. I found a driver update for the graphics and installed without any problems, but nothing for the Network Controller.
     
    Certifications: A+, MCP
    WIP: 70-680
  6. HangoverSpecialist

    HangoverSpecialist Bit Poster

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    Hi camadi46,

    Have you tried downloading the Chipset driver from the HP website? This sometimes includes the LAN driver, worth a shot.

    You could also open up EVEREST Home Edition and check your network controller manufacture and model and double check you are searching for the right driver.

    [​IMG]

    Alternatively, you could always try doing a HDD Recovery depending on the make of the laptop. Most come with recovery discs/hidden partitions were you can restore the machine back to it's original state; when it left the manufacturer - including all the correct drivers - make sure to back up though of course!

    HS.
     
    Last edited: Jul 5, 2010
    Certifications: AS Computing
    WIP: A+, N+
  7. camadi46

    camadi46 Bit Poster

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    I can't thank you enough Hangover Specialist! I downloaded and installed the chipset driver from the HP website and now the networking controller works just fine.
    Also many thanks to all the guys who put in the effort. Cheers!!!
     
    Certifications: A+, MCP
    WIP: 70-680
  8. crazy horse

    crazy horse Byte Poster

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    Glad it's fixed for you.
     

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