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newbie to ITIL

Discussion in 'Service Management Frameworks' started by keniche, Apr 27, 2010.

  1. keniche

    keniche New Member

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    hi, i have huge interest in ITIL V3....have written just one professional exam but didn't make it &i intend going 4ITIL. can anyone advice me on steps to take so i can go for the exam &pass successfully. thanks
     
  2. purana

    purana Nibble Poster

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    buy one of the many available books. Work through it. ie. I used this one here.
     
    Certifications: MCTS x 6, MCITP x3, ITILv3 Foundations, LPIC-1, LPIC-2, Novel CLA, CommVault Simpana 9
    WIP: MCITP: EA, RHCE, OEL, RHCVE
  3. michael78

    michael78 Terabyte Poster

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    stick to buying the official books so that you know 100% that it follows the ITIL syllabus. I bought THIS & THIS and make sure you drink lots of coffee to keep you awake :biggrin
     
    Last edited: Oct 12, 2010
    Certifications: A+ | Network+ | Security+ | MCP | MCDST | MCTS: Hyper-V | MCTS: AD | MCTS: Exchange 2007 | MCTS: Windows 7 | MCSA: 2003 | ITIL Foundation v3 | CCA: Xenapp 5.0 | MCITP: Enterprise Desktop Administrator on Windows 7 | MCITP: Enterprise Desktop Support Technician on Windows 7
    WIP: Online SAN Overview, VCP in December 2011

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