1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

My laptop shuts down by itself randomly and without warning

Discussion in 'Hardware' started by kobem, Mar 20, 2011.

  1. kobem

    kobem Megabyte Poster

    791
    1
    50
    My laptop toshiba satellite a210 is almost 4-year old one. The first repair for the laptop was a year ago. From its first day in my hands until 2 months ago, only remaining trouble was its noise because of heating much. However, in time i also encountered such a stupid trouble like Shutting down by itself without any warning. I got my laptop
    and took it away for the second repair yesterday. They solved the noise problem, but it still keeps shutting
    itself down. It did it Two times again.


    Im starting to hate this laptop , what should i do?
     
    Certifications: CCNA
  2. Notes_Bloke

    Notes_Bloke Terabyte Poster

    3,230
    54
    146
    Hi Kobem,

    Is the fan and heatsink clogged with dust causing it to overheat ?

    Is there anything in event viewer indicating a reason why it shut down?

    NB
     
    Certifications: 70-210, 70-215, A+,N+, Security+
    WIP: MCSA
  3. wagnerk
    Highly Decorated Member Award

    wagnerk aka kitkatninja Moderator

    10,831
    357
    341
    Apart from those questions, were you running it on mains power or on battery?

    If on battery and if it's the original one it may be time to replace it (laptop batteries are really one guaranteed for a year) or if it's was running off mains, have you checked (with a multi-meter) to make sure that the DC current is steady and stable.

    -Ken
     
    Certifications: CITP, PGCert, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
    WIP: PGDip
  4. Vdubster187

    Vdubster187 Bit Poster

    20
    1
    10
    My laptop toshiba satellite a210 is almost 4-year old one. The first repair for the laptop was a year ago. From its first day in my hands until 2 months ago, only remaining trouble was its noise because of heating much. However, in time i also encountered such a stupid trouble like Shutting down by itself without any warning. I got my laptop
    and took it away for the second repair yesterday. They solved the noise problem, but it still keeps shutting
    itself down. It did it Two times again.

    Kobem

    Sounds to me like your CPU fan was defective causing your laptop to overheat and i would like to think they have replaced the fan, your CPU will shutdown your computer when it reaches around 60c to prevent any serious damage.

    You need to find what is causing the CPU to overheat.

    Is there thermal compound on your CPU?
    Is the heatsink secured down correctly?
    Is this a known good fan in your laptop?
    Does the fan spin when you power on?
    Is the air intake on your laptop blocked up?

    If you took your laptop to be repaired and paid for it I suggest you take it back.

    Hope this helps
     
    Certifications: A+ (2009), MCDST, NVQ2 IT, CCNA, CCNA (S) MCP (70-290) McAfee NSP
  5. 1/4

    1/4 Byte Poster

    123
    2
    22
    Do you have temperature monitoring software installed?
     
    Certifications: A+, N+
    WIP: 70-680
  6. kobem

    kobem Megabyte Poster

    791
    1
    50
    Hey, thank you for your assistance. Nevertheless, i suppose there is no longer fan issue according to my observation. I can not realise the exact cause
     
    Certifications: CCNA
  7. kobem

    kobem Megabyte Poster

    791
    1
    50
    here is the image showing temperature of CPU cores momentarily

    [​IMG]
     
    Last edited: Mar 20, 2011
    Certifications: CCNA
  8. dales

    dales Gigabyte Poster

    1,998
    46
    97
    +1 i think you will need something like speedfan to monitor the temperature as if the machine just powers off without warning then its likely to be the cpu protection circuit kicking in. If you have windows 7 then you can alter a few advanced power management settings that may help keep the temps down.

    EDIT: ok ignore me!
     
    Last edited: Mar 20, 2011
    Certifications: vExpert 2014+2015+2016,VCP-DT,CCE-V, CCE-AD, CCP-AD, CCEE, CCAA XenApp, CCA Netscaler, XenApp 6.5, XenDesktop 5 & Xenserver 6,VCP3+5,VTSP,MCSA MCDST MCP A+ ITIL F
    WIP: Nothing
  9. gosh1976

    gosh1976 Kilobyte Poster

    337
    18
    35
    so does that mean you actually installed some software to see what the cpu temp is or are you just assuming since the fan isn't loud anymore that it is cooling fine? there are many free utilities: core temp, real temp, speccy are a few that come to mind that will tell you your temps

    did you look in event viewer? you might want to make sure it isn't set to automatically restart on system failure to make sure you aren't missing a BSOD error.

    edit: I was too slow with the post I see the image now.
     
    Last edited: Mar 20, 2011
    Certifications: A+, Net+, MCDST, CCENT, MCTS: Win 7 Configuring, CCNA
  10. kobem

    kobem Megabyte Poster

    791
    1
    50
    Then, watch this

    [​IMG]
     
    Certifications: CCNA
  11. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

    10,190
    296
    319
    Does the laptop restart or shutdown?
     
    Certifications: MSc MCSE MCSA:M MCSA:S MCITP:EA MCTS(x5) Security+ Network+ A+
    WIP: Exchange 2007\2010
  12. greenbrucelee
    Highly Decorated Member Award

    greenbrucelee Zettabyte Poster

    14,283
    254
    329
    Do not use speedfan for temperatures. It is innacurate use core temp or real temp instead.

    All that crap on your desktop (the shortcuts) will be using memory and could be slowing things down.
     
    Last edited: Mar 20, 2011
    Certifications: A+, N+, MCDST, Security+, 70-270
    WIP: 70-620 or 70-680?
  13. kobem

    kobem Megabyte Poster

    791
    1
    50
    just shuts itself down. I detected something however, two weeks ago i began to use ESET smart security. From
    that day, laptop had hard times even refreshing web pages. I mean, application(ESET) along with Zone Alarm
    Internet Security Suite caused my computer get exhausted. Nevertheless, I needed ESET cos Zone wasn't working properly anymore.

    Sometimes, even i don't realise why this laptop stops listenin' to me
     
    Certifications: CCNA
  14. wagnerk
    Highly Decorated Member Award

    wagnerk aka kitkatninja Moderator

    10,831
    357
    341
    Again (3rd time asked from various people), have you checked event viewer to see if there is an issue there?

    Also, if you can't find anything there, do you have a spare laptop hard drive to install a fresh build on that? This is tell if it's a hardware or software issue for sure.

    -Ken
     
    Certifications: CITP, PGCert, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
    WIP: PGDip
  15. Notes_Bloke

    Notes_Bloke Terabyte Poster

    3,230
    54
    146
    This may be part of your problem.

    You have got 2 anti virus programs on and 2 firewalls on the machine at the same time. There is no wonder that the laptop takes ages to refresh web pages. If the Zonealarm suite isn't working - uninstall it.

    NB
     
    Certifications: 70-210, 70-215, A+,N+, Security+
    WIP: MCSA
  16. greenbrucelee
    Highly Decorated Member Award

    greenbrucelee Zettabyte Poster

    14,283
    254
    329
    also you do realise that running two firewalls and two anti virus suites can conflict with each other?

    I run ESET and I have never had an issue.

    Again please check event viewer.
     
    Certifications: A+, N+, MCDST, Security+, 70-270
    WIP: 70-620 or 70-680?
  17. kobem

    kobem Megabyte Poster

    791
    1
    50
    No issue shown from the event viewer. what i have done recently was removing ESET software then
    changing power plan of the computer.
     
    Certifications: CCNA
  18. greenbrucelee
    Highly Decorated Member Award

    greenbrucelee Zettabyte Poster

    14,283
    254
    329
    read what I put kobem, the issue could be related to the fact you were running ESET smart secutiry and zone alarm. running two firewalls isn't a good idea.
     
    Certifications: A+, N+, MCDST, Security+, 70-270
    WIP: 70-620 or 70-680?
  19. Shinigami

    Shinigami Megabyte Poster

    896
    40
    84
    Shortcuts shouldn't use much memory, lnk fies are small and it only needs to pick the ico file once from whicever cache it is contained in. Upon bootup, it can take time for these to be displayed as Windows may need to find the ico file in a DLL or EXE, but once running, shortcuts on a desktop should use very little ram and hardly any extra CPU activity to dsplay. Do the test yourself by creating a bunch of shortcuts on your desk and monitoring CPU/Memory usage.
     
    Certifications: MCSE, MCITP, MCDST, MOS, CIW, Comptia
    WIP: Win7/Lync2010/MCM
  20. Modey

    Modey Terabyte Poster

    2,397
    99
    154
    SIMS 3 *shudder*. There is your problem right there. :)
     
    Certifications: A+, N+, MCP, MCDST, MCSA 2K3, MCTS, MOS, MTA, MCT, MCITP:EDST7, MCSA W7, Citrix CCA, ITIL Foundation
    WIP: Nada

Share This Page

Loading...