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mp3 player / xp2 problem

Discussion in 'Hardware' started by Fergal1982, Oct 22, 2004.

  1. Fergal1982

    Fergal1982 Petabyte Poster

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    hey guys, ever since i installed sp2, my system wont recognise when my mp3 player is connected to the USB hub. ive checked to make sure the cable is in place, but it just wont recognise it. i know the system is fine, cause it will recognise the printer thats plugged into the hub. and the mp3 player recognises when the cable is plugged into it, xp just wont acknowledge the player at all

    Any ideas how to fix this?

    Fergal:rolleyes:
     
    Certifications: ITIL Foundation; MCTS: Visual Studio Team Foundation Server 2010, Administration
    WIP: None at present
  2. AJ

    AJ Administrator Administrator

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    what mp3 player you usign fergal?
     
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  3. Fergal1982

    Fergal1982 Petabyte Poster

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    mpman e-2002.

    ive checked the site for an update. but i get the suspicion that they dont exactly like the model. theres bugger all for it tbh!

    Fergal
     
    Certifications: ITIL Foundation; MCTS: Visual Studio Team Foundation Server 2010, Administration
    WIP: None at present
  4. AJ

    AJ Administrator Administrator

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    if you have the firewall on you may need to find out which port the mp3 player uses to contact the pc. Try turning the firewall off and see if it works. If it does then it could be a port thing, if not then contacting the manufacturers could help.


    HTH
     
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  5. Phoenix
    Honorary Member

    Phoenix 53656e696f7220 4d6f64

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    have you tried to reinstall any software/drivers for it? or does it just detect as a USB Mass Storage Device?

    when its plugged in check Device manager for any devices that are not working correctly
     
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  6. AJ

    AJ Administrator Administrator

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    bugger forgot that :(
     
    Certifications: MCSE, MCSA (messaging), ITIL Foundation v3
    WIP: Looking at doing ..................
  7. Fergal1982

    Fergal1982 Petabyte Poster

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    nah it wasnt the firewall. the hub had stopped responding, meaning it was showing up as an unknown usb device. i completely unplugged it and its devices, and then plugged the usb hub in, made sure it was working properly, then plugged the other devices in one by one! its all going well now!

    Thanks tho AJ, enjoy the expert points!

    Fergal

    EDIT: sorry phoenix. was trying to fix it an didnt see ure post. u are more or less correct, had to reinstall the devices, after the above. but i managed to get there on my own. good advice however, thanks!
     
    Certifications: ITIL Foundation; MCTS: Visual Studio Team Foundation Server 2010, Administration
    WIP: None at present

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