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Mcafee uninstall error

Discussion in 'Software' started by shaggy, Apr 15, 2007.

  1. shaggy

    shaggy Byte Poster

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    Hi

    Was called out the other day and after doing the job the customer asked if i could remove Mcafee from his machine because it was causing him problems

    so using the uninstaller in add/remove didnt work as an error message popped up about a .UI file being missing and so the removal could not continue

    tried using the mcafee disk to locate the file but it wasnt there

    safe mode didnt work either

    I thought that perhaps it could be removed through the registry but im somewhat uncomfortable making changes in there

    any ideas?
     
    Certifications: BND ICT Systems Support and Networking
    WIP: A+
  2. wagnerk
    Highly Decorated Member Award

    wagnerk aka kitkatninja Moderator

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    There's a thread about this on the dell forum.

    You could also re-install McAfee so that you can un-install it first.

    -Ken
     
    Certifications: CITP, PGCert, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
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  3. shaggy

    shaggy Byte Poster

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    thanks for the link

    also, re-installing it did not work either

    had to do what the person on the dell forum did and disable it at start up as a temporary fix

    couldnt get the Ccleaner program as the machine had no net access at the time
     
    Certifications: BND ICT Systems Support and Networking
    WIP: A+

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