lUserfail

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Covering service desk today as colleagues are on leave/lying in bed pretending to be ill. Thought I'd share this little beauty that just came in through the ticketing system:

 

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Personally, I'd stop whatever you're doing, go round to his office and try to help him find the bit of paper with his password written on it.

It's the last thing he'll be expecting.

 

That would be nigh-on grounds for termination in my company...

 

Fail lol. Amazing how stupid some people can be! Bet they write down there bank pin numbers and everything...

 

Financial organizations are very strict about security. I often have to scold and remind users about password divulgance issues...

 

Many years ago I worked in retail operations.

In each store there were a couple of safes - one for general day use and a bigger one for overnight.
Most of the modern safes had two keys and the dual control thing was pretty strict.

Some of the older stores still had combination locks on them.

The first thing the security guys would do in an audit was ask someone where the combination was written down.

It worked every time.
The best one was where they wrote it in chinagraph pencil on the side of the safe.

I kid you not.

 

I had to deal with an irate user once after I spotted the note with her password on it sat on her desk, I of course picked it up and destroyed it and made a mental note to talk to the user about IT security the next day.

The next morning she came and found me incredibly annoyed at the fact I'd taken this action, her reason for writing it down in an obvious place 'I don't know how to spell it' my response:

'Why did you pick it as a password then?'

At least things are more secure here now than when I started, all but a few key users passwords were set to their usernames....

 

personally I would register the users phone with one of those phone lines that calls people at the most innapropriate times and the people shout things at them like mornon, looser and ****head

 

Happens at our place all the time. Admittedly, from kids, who barge in, say 'do you know what my password is?'. The usual response is to stare at them for a bit, ask them 'is it west ham?, is it I love School?, is it penguin' etc. When they say no, we usually just tell them that our mind reading skills are playing up today, we'll just reset it instead.

Yep, we had a network specialist (and I use that term loosely) come out once to deliver some new core switches. After configuring them with some static routes, and setting the admin console password, he asked for some labels so he could write the password on them and stick them to the front of the switches. We politely declined. I did mention to my manager that its not a bad idea, and I'll write my credit card pin on my card, so its always there when I need it

Maria

 

Did you tell them that your lost-paper-finder is currently out of service but perhaps you could help them out next week?