Knowledgebase for work?

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Hi,

Not sure if this is the ideal place to ask a question. In my previous job I set up a wiki on the company server as a knowledge base. For this I used mediawiki. I found it super useful for dumping any information that I might need for future reference. I also stuck on things such as checklists and procedures to help me not forget things.

I'd like to set up the same again for the current company I'm working for but this time its going to be used among a team of 9 or so people. I feel people would be put off from using it because of the syntax that mediawiki uses, although I like it myself. We do have word documents scattered about the place for procedures etc but its not the same as having something you can search across quickly.

Does anyone have anything easier to use I could host on a Windows server?

I've tried mindtouch deki but that seemed to be a complete pain to get working and setup. If I can't set something up then the chances of being able to maintain it over time are pretty low.

Thanks for any replies.

 

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If it's more of a doc share or collaborative thing you want what about using something like Huddle ?

 

We use ScrewTurn Wiki

Easy enough to set up and very good!

Hope that helps.

Dom

 

Thanks for the suggestions. I forgot to mention that I can only go with self hosted. I work for government so they are a little paranoid where their data gets stored.

 

Our helpdesk call logging software is pretty dire IMO. It's not web based. I'm setting this up to access in the field. The team I work in travel round supporting schools.

 

Yeah unfortunately I don't really have any say in what helpdesk software we use. Spiceworks does indeed look great. It's a shame it doesn't include knowledgebase functionality just yet.

 

What software do they use?