ITIL - Beyond the foundation - Self Study?

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Hi all,

Several months back I attended an ITIL foundation course and though it was very different from what I have done before CERT wise I’m going ahead and attending another ITIL course, Service Operation.

In the long run I want to achieve ITIL expert status. In the current economic climate I’m aware that the firm I work for may not have the budget to send me on the courses.

So my question (my first of probably many on this forum) is there any self study courses out there for ITIL Service Lifecycle and Service Capability exams and if so who runs them and does any body have experience of using them.

Thanks


OvOcO5

 

I assume you're talking ITIL V3 ?

The exam structure is as follows :



The main resource for questions about ITIL is at http://www.itil-officialsite.com/home/home.asp

As far as I recall to progress beyond the ITIL V3 Foundation you have to do an accredited course and not just self study (or they won't let you sit the exam). However an "accredited course" can be online so you don't have to physically go to a classroom based TP for a course.

The only one I know about is the Ozzie setup at "The Art of Service". I used their book for the Foundation which also came with free access to their online course. They have now devloped online courses for the rest of the V3 subjects.

Have a look here for some more info.

HTH

 

Cheers Ken, knew it was in there somewhere ! I did have an email from The Art Of Service about it too but I think I may have deleted it

 

Yes they're good. I've listened to a few of there podcasts in the past and have found they make the subject much more interesting.

The Art of Service is located in Australia - though they're acredited does that mean I can take an online course with them and then take the exam in this country ? - I'll drop AOS an email and ask them.

What ever info I find out I'll post back here.

Thanks for the info everyone,

Cheers



OvOcO5

 

You just have to take an accredited course so, yes, they would be fine to use (and probably who I'd consider too)

 

I've dropped them an email tonight, so I'll post what feedback I get.

Thanks again.

 

Would you recommend this from AOS?

http://www.amazon.co.uk/ITIL-Founda...524X/ref=sr_1_3?ie=UTF8&qid=1250285583&sr=8-3

 

Yes, it's what I used but your OP said you'd done the Foundation ? You can't progress to the other exams if you haven't completed the Foundation first so not sure what situation you're in

 

So what was the feedback?

 

Over a year old that post mate!

 

I know, since I can read too. Would of been nice had the person who said they would post back, actually did.

 

Good for you. For your info you need to pass the foundation before you can do the other courses. The Art of service ask for a scan of your certificate\score report. If you want to do an intermediate exam then you need to have taken an accredited course, you then get a certificate showing you have completed the course incase you get audited by the body you book the exam with.