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ITIL - Beyond the foundation - Self Study?

Discussion in 'Service Management Frameworks' started by ovoco5, Aug 7, 2009.

  1. ovoco5

    ovoco5 New Member

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    Hi all,

    Several months back I attended an ITIL foundation course and though it was very different from what I have done before CERT wise I’m going ahead and attending another ITIL course, Service Operation.

    In the long run I want to achieve ITIL expert status. In the current economic climate I’m aware that the firm I work for may not have the budget to send me on the courses.

    So my question (my first of probably many on this forum) is there any self study courses out there for ITIL Service Lifecycle and Service Capability exams and if so who runs them and does any body have experience of using them.

    Thanks


    OvOcO5
     
  2. wagnerk
    Highly Decorated Member Award

    wagnerk aka kitkatninja Moderator

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    I have not looked into this deeply, I may do later. However since EXIN do all the exams, I can't see why there wouldn't be any :)

    -ken
     
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    WIP: PGDip
  3. UKDarkstar
    Honorary Member

    UKDarkstar Terabyte Poster

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    I assume you're talking ITIL V3 ?

    The exam structure is as follows :

    ITILV3QUALSCHEME.gif

    The main resource for questions about ITIL is at http://www.itil-officialsite.com/home/home.asp

    As far as I recall to progress beyond the ITIL V3 Foundation you have to do an accredited course and not just self study (or they won't let you sit the exam). However an "accredited course" can be online so you don't have to physically go to a classroom based TP for a course.

    The only one I know about is the Ozzie setup at "The Art of Service". I used their book for the Foundation which also came with free access to their online course. They have now devloped online courses for the rest of the V3 subjects.

    Have a look here for some more info.

    HTH
     
    Certifications: BA (Hons), MBCS, CITP, MInstLM, ITIL v3 Fdn, PTLLS, CELTA
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  4. wagnerk
    Highly Decorated Member Award

    wagnerk aka kitkatninja Moderator

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    UKD is right:

    See here, top of page 4

    -Ken
     
    Certifications: CITP, PGCert, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
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  5. UKDarkstar
    Honorary Member

    UKDarkstar Terabyte Poster

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    Cheers Ken, knew it was in there somewhere ! I did have an email from The Art Of Service about it too but I think I may have deleted it :rolleyes:
     
    Certifications: BA (Hons), MBCS, CITP, MInstLM, ITIL v3 Fdn, PTLLS, CELTA
    WIP: CMALT (about to submit), DTLLS (on hold until 2012)
  6. ovoco5

    ovoco5 New Member

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    Yes they're good. I've listened to a few of there podcasts in the past and have found they make the subject much more interesting.

    The Art of Service is located in Australia - though they're acredited does that mean I can take an online course with them and then take the exam in this country ? - I'll drop AOS an email and ask them.

    What ever info I find out I'll post back here.

    Thanks for the info everyone,

    Cheers



    OvOcO5
     
  7. UKDarkstar
    Honorary Member

    UKDarkstar Terabyte Poster

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    You just have to take an accredited course so, yes, they would be fine to use (and probably who I'd consider too)
     
    Certifications: BA (Hons), MBCS, CITP, MInstLM, ITIL v3 Fdn, PTLLS, CELTA
    WIP: CMALT (about to submit), DTLLS (on hold until 2012)
  8. ovoco5

    ovoco5 New Member

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    I've dropped them an email tonight, so I'll post what feedback I get.

    Thanks again.
     
  9. somabc

    somabc Bit Poster

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    Certifications: BSc MBCS
    WIP: MSc, PRINCE2, ITIL
  10. UKDarkstar
    Honorary Member

    UKDarkstar Terabyte Poster

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    Certifications: BA (Hons), MBCS, CITP, MInstLM, ITIL v3 Fdn, PTLLS, CELTA
    WIP: CMALT (about to submit), DTLLS (on hold until 2012)
  11. purana

    purana Nibble Poster

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    So what was the feedback?
     
    Certifications: MCTS x 6, MCITP x3, ITILv3 Foundations, LPIC-1, LPIC-2, Novel CLA, CommVault Simpana 9
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  12. Bri1981

    Bri1981 Byte Poster

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    Over a year old that post mate!
     
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  13. purana

    purana Nibble Poster

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    I know, since I can read too. Would of been nice had the person who said they would post back, actually did.
     
    Certifications: MCTS x 6, MCITP x3, ITILv3 Foundations, LPIC-1, LPIC-2, Novel CLA, CommVault Simpana 9
    WIP: MCITP: EA, RHCE, OEL, RHCVE
  14. Bri1981

    Bri1981 Byte Poster

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    Good for you. For your info you need to pass the foundation before you can do the other courses. The Art of service ask for a scan of your certificate\score report. If you want to do an intermediate exam then you need to have taken an accredited course, you then get a certificate showing you have completed the course incase you get audited by the body you book the exam with.
     
    Last edited: Oct 22, 2010
    Certifications: See signature
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