IT Support Analyst – Network Support (MCSE)

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This one's just cropped up on a LinkedIn group I belong to. Might be of use to someone :

IT Support Analyst – Network Support (MCSE)
South Manchester
Up to £19,000 DOE

Our client is a privately owned, dynamic business providing quality IT services and products to small and medium size businesses. An opportunity has now arisen for an IT Support Analyst to join their team.

For this role our client is looking to recruit an MCSE certified candidate, or someone close to achieving the certification, to provide operational and technical support to customers and for internal equipment.

This role isn’t just about fixing problems. It’s about ensuring systems run as smoothly and as efficiently as possible. And in many cases, you’ll be the first point of contact, therefore a customer focused approach is vital, as is the ability to keep the customer informed of progress and a proactive approach.

As an IT Support Analyst your duties will include:

- Planning and designing network infrastructures
- Configuring, testing and deploying network servers and desktop devices
- Performing routine network administration tasks
- Supporting servers running Windows 2008/2003/2000 (all versions)
- Supporting desktops and laptops running Windows 7/Vista/XP/2000/98

When required, as an IT Support Analyst, you’ll also be required to perform the role of a Systems Administrator within an AD domain including maintenance and configuration of domain controllers, file and DNS servers and ISA firewalls.

To be considered for this position you must hold, or be close to achieving the MCSE certification. And whilst commercial experience in a similar role would be beneficial to your application, an excellent telephone manner and customer focused approach are more important.

To apply: http://www.webrecruit.co.uk/for_job_seekers/jobdetails.asp?JobID=11889

 

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Only up to £19k for an MCSE?

Personally, I wouldn't apply.

My two cents.

Qs

 

hmmm....

is it just me or have they missed the point of the MCSE (like so many others)? If you haven't got the commercial experience administering servers etc you shouldn't have or be close to obtaining the MCSE anyway....

EDIT: plus as Qs says, 19k for an MCSE?

 

Right with you on this.

Qs

 

yeh pretty ridic. Thats a starting salary, not MCSE

 

Unfortunately this is what is happening in the job market currently.

Anyway, may be of use to someone, if not just disregard

 

lulz at all the TPs - "the average salary for an IT professional in the UK is 40 grand" bollocks.

 

simply beacuse the job spec lists MCSE in it does not mean that you have to hold the MCSE to apply. When Job spec's are written the usually wirte them with their ideal candidate in mind. The ideal candidate rarely, if ever, exists.

I would tend to say that the realities of the work place these days is that this position would be ideally designed for someone with 3-4 years experience and would be working towards MCSE. Depending upon the scope of the job (the ad doesn't say) you may well be working in a team of people and effectively be at the bottom of the pile, with scope for advancement, or you could be working alone in which case you can put your stamp on their systems and (if successfull) negotiate a better salary.

 

If ifs and buts were candy and nuts

Qs

 

The pay might be a little low (though I wouldn't know for sure, as I'm over on the other side of the pond)... but the job spec lines up with what an "almost done with the MCSE" candidate would be expected to do with a year's worth of server admin experience.

 

^ definately low, that was my starting salary straight from uni. Even if my pay was a higher than normal, if i'd done my time in desktop, then did a year in server admin, then got or was close to getting my MCSE, it would have to be a SUPERB opportunity for me to leave for anything less than 25.

 

Pretty much my standpoint as well.

Qs

 

Pfft. You aren't, nor should you be, compensated purely on the basis of certification or degrees. You are compensated on the value you provide to a company... and nothing more. If you believe otherwise, you are mistaken.

 

^ I'll rephrase it for him......It is a shame employers value an MCSE so low

 

Dude... I'll rephrase what I said for you. They're not paying him for his MCSE... they're paying him for his ability to administer the servers at their company.

What value do you think the MCSE ought to have?

The MCSE is a certification that can/should be achieved by people with a whopping one year of server administration experience. That's NOT a whole lot of experience! Come on, let's be honest with ourselves... server administration isn't for the brain dead... but it isn't rocket science, either.

 

chill out. like you just said it's not the actual MCSE your putting a value on. It's your own skills and abilities that the MCSE cert says you have.

if you place a value on your skills, and a cert certifies those skills, then to me it makes sense that you can put a value on YOUR OWN MCSE.

 

If they're prepared to take on an MCSE with no experience they'll quite possibly get what they're asking for...
...which is probably different to what they want.