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IT Support Analyst – Network Support (MCSE)

Discussion in 'Employment & Jobs' started by UKDarkstar, Aug 11, 2009.

  1. UKDarkstar
    Honorary Member

    UKDarkstar Terabyte Poster

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    This one's just cropped up on a LinkedIn group I belong to. Might be of use to someone :

    IT Support Analyst – Network Support (MCSE)
    South Manchester
    Up to £19,000 DOE

    Our client is a privately owned, dynamic business providing quality IT services and products to small and medium size businesses. An opportunity has now arisen for an IT Support Analyst to join their team.

    For this role our client is looking to recruit an MCSE certified candidate, or someone close to achieving the certification, to provide operational and technical support to customers and for internal equipment.

    This role isn’t just about fixing problems. It’s about ensuring systems run as smoothly and as efficiently as possible. And in many cases, you’ll be the first point of contact, therefore a customer focused approach is vital, as is the ability to keep the customer informed of progress and a proactive approach.

    As an IT Support Analyst your duties will include:

    - Planning and designing network infrastructures
    - Configuring, testing and deploying network servers and desktop devices
    - Performing routine network administration tasks
    - Supporting servers running Windows 2008/2003/2000 (all versions)
    - Supporting desktops and laptops running Windows 7/Vista/XP/2000/98

    When required, as an IT Support Analyst, you’ll also be required to perform the role of a Systems Administrator within an AD domain including maintenance and configuration of domain controllers, file and DNS servers and ISA firewalls.

    To be considered for this position you must hold, or be close to achieving the MCSE certification. And whilst commercial experience in a similar role would be beneficial to your application, an excellent telephone manner and customer focused approach are more important.

    To apply: http://www.webrecruit.co.uk/for_job_seekers/jobdetails.asp?JobID=11889
     
    Certifications: BA (Hons), MBCS, CITP, MInstLM, ITIL v3 Fdn, PTLLS, CELTA
    WIP: CMALT (about to submit), DTLLS (on hold until 2012)
  2. Qs

    Qs Semi-Honorary Member Gold Member

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    Only up to £19k for an MCSE?

    Personally, I wouldn't apply.

    My two cents.

    Qs
     
    Certifications: MCT, MCSE: Private Cloud, MCSA (2008), MCITP: EA, MCITP: SA, MCSE: 2003, MCSA: 2003, MCITP: EDA7, MCITP: EDST7, MCITP: EST Vista, MCTS: Exh 2010, MCTS:ServerVirt, MCTS: SCCM07 & SCCM2012, MCTS: SCOM07, MCTS: Win7Conf, MCTS: VistaConf, MCDST, MCP, MBCS, HND: Applied IT, ITIL v3: Foundation, CCA
  3. Josiahb

    Josiahb Gigabyte Poster

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    hmmm....

    is it just me or have they missed the point of the MCSE (like so many others)? If you haven't got the commercial experience administering servers etc you shouldn't have or be close to obtaining the MCSE anyway....

    EDIT: plus as Qs says, 19k for an MCSE?
     
    Certifications: A+, Network+, MCDST, ACA – Mac Integration 10.10
  4. Qs

    Qs Semi-Honorary Member Gold Member

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    Right with you on this.

    Qs
     
    Certifications: MCT, MCSE: Private Cloud, MCSA (2008), MCITP: EA, MCITP: SA, MCSE: 2003, MCSA: 2003, MCITP: EDA7, MCITP: EDST7, MCITP: EST Vista, MCTS: Exh 2010, MCTS:ServerVirt, MCTS: SCCM07 & SCCM2012, MCTS: SCOM07, MCTS: Win7Conf, MCTS: VistaConf, MCDST, MCP, MBCS, HND: Applied IT, ITIL v3: Foundation, CCA
  5. danielno8

    danielno8 Gigabyte Poster

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    yeh pretty ridic. Thats a starting salary, not MCSE
     
    Certifications: CCENT, CCNA
    WIP: CCNP
  6. UKDarkstar
    Honorary Member

    UKDarkstar Terabyte Poster

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    Unfortunately this is what is happening in the job market currently.

    Anyway, may be of use to someone, if not just disregard
     
    Certifications: BA (Hons), MBCS, CITP, MInstLM, ITIL v3 Fdn, PTLLS, CELTA
    WIP: CMALT (about to submit), DTLLS (on hold until 2012)
  7. zebulebu

    zebulebu Terabyte Poster

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    lulz at all the TPs - "the average salary for an IT professional in the UK is 40 grand" bollocks.
     
    Certifications: A few
    WIP: None - f*** 'em
  8. simongrahamuk
    Honorary Member

    simongrahamuk Hmmmmmmm?

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    simply beacuse the job spec lists MCSE in it does not mean that you have to hold the MCSE to apply. When Job spec's are written the usually wirte them with their ideal candidate in mind. The ideal candidate rarely, if ever, exists.

    I would tend to say that the realities of the work place these days is that this position would be ideally designed for someone with 3-4 years experience and would be working towards MCSE. Depending upon the scope of the job (the ad doesn't say) you may well be working in a team of people and effectively be at the bottom of the pile, with scope for advancement, or you could be working alone in which case you can put your stamp on their systems and (if successfull) negotiate a better salary.

    8)
     
  9. Qs

    Qs Semi-Honorary Member Gold Member

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    If ifs and buts were candy and nuts :p

    Qs
     
    Certifications: MCT, MCSE: Private Cloud, MCSA (2008), MCITP: EA, MCITP: SA, MCSE: 2003, MCSA: 2003, MCITP: EDA7, MCITP: EDST7, MCITP: EST Vista, MCTS: Exh 2010, MCTS:ServerVirt, MCTS: SCCM07 & SCCM2012, MCTS: SCOM07, MCTS: Win7Conf, MCTS: VistaConf, MCDST, MCP, MBCS, HND: Applied IT, ITIL v3: Foundation, CCA
  10. BosonMichael
    Highly Decorated Member Award

    BosonMichael Yottabyte Poster

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    The pay might be a little low (though I wouldn't know for sure, as I'm over on the other side of the pond)... but the job spec lines up with what an "almost done with the MCSE" candidate would be expected to do with a year's worth of server admin experience.
     
    Certifications: CISSP, MCSE+I, MCSE: Security, MCSE: Messaging, MCDST, MCDBA, MCTS, OCP, CCNP, CCDP, CCNA Security, CCNA Voice, CNE, SCSA, Security+, Linux+, Server+, Network+, A+
    WIP: Just about everything!
  11. danielno8

    danielno8 Gigabyte Poster

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    ^ definately low, that was my starting salary straight from uni. Even if my pay was a higher than normal, if i'd done my time in desktop, then did a year in server admin, then got or was close to getting my MCSE, it would have to be a SUPERB opportunity for me to leave for anything less than 25.
     
    Certifications: CCENT, CCNA
    WIP: CCNP
  12. Qs

    Qs Semi-Honorary Member Gold Member

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    Pretty much my standpoint as well.

    Qs
     
    Certifications: MCT, MCSE: Private Cloud, MCSA (2008), MCITP: EA, MCITP: SA, MCSE: 2003, MCSA: 2003, MCITP: EDA7, MCITP: EDST7, MCITP: EST Vista, MCTS: Exh 2010, MCTS:ServerVirt, MCTS: SCCM07 & SCCM2012, MCTS: SCOM07, MCTS: Win7Conf, MCTS: VistaConf, MCDST, MCP, MBCS, HND: Applied IT, ITIL v3: Foundation, CCA
  13. jk2447

    jk2447 Petabyte Poster Moderator

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    I agree, the job itself sounds quite good if you ask me. I think its a shame that employers are asking for an MCSE on this wage tho because from my own experience, my MCSE (WIP) has been much tougher than my degree ever got IMO so I'd expect to be compensated appropriately.

    As Zebula said, this is the real world and I hope anyone thinking of paying a few thousand to a TP takes notice of this thread. Having all your Certs + Relevant Industry experience is THE only way of getting top dollar in todays market, and even then you need connections, luck, confidence etc etc

    My 2 cents worth, Jim
     
    Certifications: BSc (Hons), HND IT, HND Computing, ITIL-F, MBCS CITP, MCP (270,290,291,293,294,298,299,410,411,412) MCTS (401,620,624,652) MCSA:Security, MCSE: Security, Security+, CPTS, VCP4, CCA (XenApp6.5), MCSA 2012, VCP5, VCP6-NV
  14. BosonMichael
    Highly Decorated Member Award

    BosonMichael Yottabyte Poster

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    Pfft. You aren't, nor should you be, compensated purely on the basis of certification or degrees. You are compensated on the value you provide to a company... and nothing more. If you believe otherwise, you are mistaken.
     
    Certifications: CISSP, MCSE+I, MCSE: Security, MCSE: Messaging, MCDST, MCDBA, MCTS, OCP, CCNP, CCDP, CCNA Security, CCNA Voice, CNE, SCSA, Security+, Linux+, Server+, Network+, A+
    WIP: Just about everything!
  15. danielno8

    danielno8 Gigabyte Poster

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    ^ I'll rephrase it for him......It is a shame employers value an MCSE so low :)
     
    Certifications: CCENT, CCNA
    WIP: CCNP
  16. BosonMichael
    Highly Decorated Member Award

    BosonMichael Yottabyte Poster

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    Dude... I'll rephrase what I said for you. They're not paying him for his MCSE... they're paying him for his ability to administer the servers at their company.

    What value do you think the MCSE ought to have?

    The MCSE is a certification that can/should be achieved by people with a whopping one year of server administration experience. That's NOT a whole lot of experience! Come on, let's be honest with ourselves... server administration isn't for the brain dead... but it isn't rocket science, either.
     
    Certifications: CISSP, MCSE+I, MCSE: Security, MCSE: Messaging, MCDST, MCDBA, MCTS, OCP, CCNP, CCDP, CCNA Security, CCNA Voice, CNE, SCSA, Security+, Linux+, Server+, Network+, A+
    WIP: Just about everything!
  17. wagnerk
    Highly Decorated Member Award

    wagnerk aka kitkatninja Moderator

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    This is one of the side affects of the recession, if I was made redundant and this job was on offer, I have to say that I would go for it. Once the recession was over and the job market picked up then I'd look for another job - if it's a choice of that or no money coming in, I choose that.

    Companies are offering low wages for IT pro's cause they know how many qualified and experience people are out there that have lost their jobs in recent times... Just check out how many people apply per vancancy.

    -ken
     
    Certifications: CITP, PGCert, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
    WIP: PGDip
  18. danielno8

    danielno8 Gigabyte Poster

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    chill out. like you just said it's not the actual MCSE your putting a value on. It's your own skills and abilities that the MCSE cert says you have.

    if you place a value on your skills, and a cert certifies those skills, then to me it makes sense that you can put a value on YOUR OWN MCSE.
     
    Certifications: CCENT, CCNA
    WIP: CCNP
  19. jk2447

    jk2447 Petabyte Poster Moderator

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    Daniel, this is exactly what I meant so thanks for a bit of back-up to be honest. If a person accepts a job on a set salary, they are accepting that is what they are worth. I have a figure in my head what I'm worth, and depending on how difficult things got i.e. if I was made redundant, I'd adjust that figure accordingly.

    Seeing as this is a forum and all opinions are welcome, I'm getting a bit tired of people 1) Not having a sense of humour, and 2) Correcting people like they are a school teacher. I'm of the opinion that if its a persons opinion, let them have it no matter what it may be (within reason). If its a technical comment, correct away.

    Now I don't want to cause a fuss so would appreciate it if no one reply's to this but we are all entitled to our opinions so do as you will.

    PS In relation to the job posted by DarkStar, 19k is a lot of money to some people so I'm sorry I didn't mention that in my 1st post.
     
    Certifications: BSc (Hons), HND IT, HND Computing, ITIL-F, MBCS CITP, MCP (270,290,291,293,294,298,299,410,411,412) MCTS (401,620,624,652) MCSA:Security, MCSE: Security, Security+, CPTS, VCP4, CCA (XenApp6.5), MCSA 2012, VCP5, VCP6-NV
  20. soundian

    soundian Gigabyte Poster

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    If they're prepared to take on an MCSE with no experience they'll quite possibly get what they're asking for...
    ...which is probably different to what they want.
     
    Certifications: A+, N+,MCDST,MCTS(680), MCP(270, 271, 272), ITILv3F, CCENT
    WIP: Knuckling down at my new job

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