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Is it just me. . . .

Discussion in 'The Lounge - Off Topic' started by jk2447, Jan 24, 2010.

  1. jk2447

    jk2447 Petabyte Poster Moderator

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    or is the Prometric website the slowest, most user unfriendly yet important site you use?

    I'm trying to book an exam in and its as if I'm on a 56k modem!
     
    Certifications: BSc (Hons), HND IT, HND Computing, ITIL-F, MBCS CITP, MCP (270,290,291,293,294,298,299,410,411,412) MCTS (401,620,624,652) MCSA:Security, MCSE: Security, Security+, CPTS, VCP4, CCA (XenApp6.5), MCSA 2012, VCP5, VCP6-NV
  2. dmarsh

    dmarsh Terabyte Poster

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    I'm a luddite, I simply pick up the phone ! :biggrin
     
    Certifications: CITP, BSc, HND, SCJP, SCJD, SCWCD, SCBCD, SCEA, N+, Sec+, Proj+, Server+, Linux+, MCTS, MCPD, MCSA, MCITP, CCDH
  3. jk2447

    jk2447 Petabyte Poster Moderator

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    ha ha I haven't heard that word for years! Show's how much I know, I didn't know you could book over the phone :rolleyes:
     
    Certifications: BSc (Hons), HND IT, HND Computing, ITIL-F, MBCS CITP, MCP (270,290,291,293,294,298,299,410,411,412) MCTS (401,620,624,652) MCSA:Security, MCSE: Security, Security+, CPTS, VCP4, CCA (XenApp6.5), MCSA 2012, VCP5, VCP6-NV
  4. westernkings

    westernkings Gigabyte Poster

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    And then ask the operator to connect you? :D in an eccentric British accent?

    It is a ridiculously hard site to navigate, I remember the first few times I literally had no idea where to click in order to get to my ****ing account.
     
    Certifications: MCITP:VA, MCITP:EA, MCDST, MCTS, MCITP:EST7, MCITP:SA, PRINCE2, ITILv3
  5. jk2447

    jk2447 Petabyte Poster Moderator

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    Half the time I still don't :rolleyes: Click exams, click Microsoft, click country, then log in. What a load of cr@p. Why can't they just be normal and have the login page at the start :x :rolleyes:
     
    Certifications: BSc (Hons), HND IT, HND Computing, ITIL-F, MBCS CITP, MCP (270,290,291,293,294,298,299,410,411,412) MCTS (401,620,624,652) MCSA:Security, MCSE: Security, Security+, CPTS, VCP4, CCA (XenApp6.5), MCSA 2012, VCP5, VCP6-NV
  6. cisco lab rat

    cisco lab rat Megabyte Poster

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    The trick is to book the re-certification as soon as you come out of the exam room, it generally takes around 3 years to navigate their site and I swear they move the pages around and make stuff hard to find like the local tescos move the bread and milk around the shop.

    There ought to be a cert on how to use thier site. although you would have to re-certifiy every week due to the frequent page moving
     
    Certifications: Yes I pretty much am!!
    WIP: Fizzicks Degree
  7. dv-ant

    dv-ant Bit Poster

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    just give em a call its a lot quicker - gave up trying to book the exam online as I was having the same problem as you - the numbers 0800 592 873
     
  8. onoski

    onoski Terabyte Poster

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    Yeah! you're not alone as it takes me ages to book an exam on their web site. On the other hand that's if the page does not time out:)
     
    Certifications: MCSE: 2003, MCSA: 2003 Messaging, MCP, HNC BIT, ITIL Fdn V3, SDI Fdn, VCP 4 & VCP 5
    WIP: MCTS:70-236, PowerShell
  9. Mr.Cheeks

    Mr.Cheeks 1st ever Gold Member! Gold Member

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    PMSL thread but soooo true!
     
  10. westernkings

    westernkings Gigabyte Poster

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    It get's a whole lot worse if you try to cancel an exam and not just reschedule it. It took me literally, and I **** you not, 2 days of sporadic trying just to finally get it to accept it. It would timeout, do nothing, spring up an error, everything BUT give me a refund.

    That site is like a pyramid scheme, whatever you put in, you better be happy not actually seeing in cash form ever again.
     
    Last edited: Jan 25, 2010
    Certifications: MCITP:VA, MCITP:EA, MCDST, MCTS, MCITP:EST7, MCITP:SA, PRINCE2, ITILv3
  11. wagnerk
    Highly Decorated Member Award

    wagnerk aka kitkatninja Moderator

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    I know what you mean, it ok sometimes, but for the majority (whenever I've tried it) it's either very slow or comes up with errors...

    -ken
     
    Certifications: CITP, PGCert, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
    WIP: PGDip
  12. Josiahb

    Josiahb Gigabyte Poster

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    Yeah, their website actually ended up being one of the catalysts for me doing the A+ and Net+ because at least I could book them through Pearson Vue whose site actually works!

    I gave up on the Prometric site having found it near enough impossible to find out where my nearest test center was....
     
    Certifications: A+, Network+, MCDST, ACA – Mac Integration 10.10
  13. crazy horse

    crazy horse Byte Poster

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    Agreed, when I tried to book my first ever exam it took me ages. It still takes me a while now. :(

    I didn't know the number so thanks dv-ant for that!
     
  14. EZE Training Instr

    EZE Training Instr Bit Poster

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    One of the best things to do if you have problems is to contact the test centre you wish to book at and ask them to book over the phone. Firstly they will be english (well 9 times out of 10) and will have your receipt waiting for you when you arrive for your exam (otherwise ask for it to be posted or emailed via a PDF). If the test centre refuses then ask them to read their Prometric T&C's. They are there to provide a service. There has been a shortage of Prometric (Microsoft) testing centres ever since it changed from Pearson VUE.

    Regards

    Richard
     
    Certifications: MCT, MCITP, MCTS, VCI, VCP, CCNA, CCNP
  15. dazza786

    dazza786 Megabyte Poster

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    cmon lar, sort it out
    www.prometric.com/microsoft/
    winner
     
    Certifications: MCP (271, 272, 270, 290, 291, 621, 681, 685), MCDST, MCTS, MCITP, MCSA, Security+, CCA(XA6.5)
  16. jk2447

    jk2447 Petabyte Poster Moderator

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    Oh no mate, I have got it bookmarked, but still its a bloody nightmare of a site IMO in terms of speed and pages not loading
     
    Certifications: BSc (Hons), HND IT, HND Computing, ITIL-F, MBCS CITP, MCP (270,290,291,293,294,298,299,410,411,412) MCTS (401,620,624,652) MCSA:Security, MCSE: Security, Security+, CPTS, VCP4, CCA (XenApp6.5), MCSA 2012, VCP5, VCP6-NV

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