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Problem iPhone remote management / Centralised control

Discussion in 'Software' started by Asterix, Nov 25, 2011.

  1. Asterix

    Asterix Megabyte Poster

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    Hi Guy's, does anyone have any experience of remote management for iPhones?

    We are only a small company (<20 users) and with 14 company iPhones, we are lookijng to get some control over these devices and as a minimum ensure they a pin (password) set, and it would also be handy to initiate a remote wipe. Although there seems to be a lot of 3rd party products, it seems difficult to see a market leader and pricing :S

    Any help would be appreciated!

    -Asterix
     
  2. Boffy

    Boffy Megabyte Poster

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    Could you not get a MDM server set up and use the apple tools?

    Apple - iPhone in Business - Integration
    Apple - iPhone in Business - Integration - Mobile Device Management in iOS
     
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  3. Asterix

    Asterix Megabyte Poster

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  4. Boffy

    Boffy Megabyte Poster

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  5. craigie

    craigie Terabyte Poster

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    Mate, Exchange 2003/2007 and 2010 will do that without any issues
     
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  6. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

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    What he said - you get the basic security features out of the box with Exchange server.
     
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  7. Gav

    Gav Kilobyte Poster

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    Exchange should do the trick. As you're a small company, you might want to look at Office 365 or another Hosted Exchange 2010 offering, as you can do a lot of this configuration directly from the ECP.
     
  8. Shinigami

    Shinigami Megabyte Poster

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    As was said, Exchange does it, but you'll need additional CAL's to cover the non-Microsoft devices such as iPhones.
     
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  9. GSteer

    GSteer Megabyte Poster

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    Could you explain that with a little more detail Shinigami?

    If a user has an Exchange CAL (or SBS variant) they are covered for Exchange ActiveSync Mobile Access as far as I am aware (source: Microsoft Exchange Server Licensing). Are there specfic situations where this is different ?
     
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  10. Asterix

    Asterix Megabyte Poster

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    Thanks for the responses guys, to give you a little background on our current setup, we are using a hosting provider for exchange 2010 (Cobweb) and all the company mobiles (iPhones) are setup to access there exchange accounts, although i'm not fully understanding how we can utalise this in any way to define centralised policy, enforced password (pin) or remote wiping ??

    I think i'm missing something here

    Regards,
    Asterix
     
  11. Shinigami

    Shinigami Megabyte Poster

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    It's best to confirm this with your account manager, but I heard that non-Windows Mobile/Phone devices using ActiveSync to connect to Exchange for EAS purposes, need an additional CAL to cover their connectivity. This CAL is built-in to the Microsoft devices... I may be completely wrong with this as it's not something I cover much in my job, but this would apparently be one reason why some large customers (tens of thousands of seats) won't just allow end users to use their own personal phone such as Android or iPhone devices, to connect to EAS (it would up the amount of CALs needed).
     
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  12. Gav

    Gav Kilobyte Poster

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    If you login to the ECP for your organization, navigate to 'Phone & Voice' then 'ActiveSync Device Policy', you should get the option to create an ActiveSync Policy.

    Within this policy, you can specify various different things, including minimum pass code length.
     
  13. Asterix

    Asterix Megabyte Poster

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    Ah OK, so it seems to be that i can configure an exchange password, although what i really need it to enforce a pin for the iPhone device itself. hmmm i think i need to look into some 3rd party applications!

    Regards
    Asterix
     
  14. Asterix

    Asterix Megabyte Poster

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    Right i have investigated further and there are so many options (& without pricing) that it seems hard to know where to start.

    My intentions are to find some solutions, and get pricing and also come up with a local configuration method, and then present these findings to my manager. Anyone know of any 3rd party solutions which would be good to start with?

    Kind regards,
    Asterix
     
  15. craigie

    craigie Terabyte Poster

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    Everything you need to do can be configured within Exchange mate.
     
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  16. Asterix

    Asterix Megabyte Poster

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    Craigie,
    Thins makes not theoretic sense to me (although it has been a while since i have looked at Exchange), where would this be configured and what is the feature/functionality called, we are using Hosted exchange so i am hoping this further information can help me find this feature in our configuration portal (or provide me with enough info to raise the question to them).

    Kind regards
    Asterix
     
  17. Asterix

    Asterix Megabyte Poster

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    Ah Thanks Craigie, Activesync!

    Linky

    Cobweb do not let you do this through the portal, so i have emailed their support team direct!

    Kind regards,
    Asterix
     
    Last edited: Nov 29, 2011
  18. Rob1234

    Rob1234 Megabyte Poster

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    Certifications: A few.
  19. craigie

    craigie Terabyte Poster

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    Pleased you got it sorted mate
     
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