ICT Support Technician Interview, help please!

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Out of the blue I've landed an interview this Monday for a technician role at a school, I'm guessing seeing I've done a tiny bit of work at a school might have swayed them in inviting me for interview. My main 'experience' for now has just been self studying for A+ and doing the odd bit of practice through a VM over the last 2/3 months.

Any tips or advice for how I should prepare? There's no hint of any practical test to do but I'm getting a tad nervous with it being so soon!

 

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I'm in my first IT job and when I was interviewed for it I was in the middle of the A+...so was in a similar position to you.

4 months down the line I found out I got the job because I was the right fit for the team, a personable character and demonstrated I could be taught. Apparently they had people in far far more qualified than I but just wasn't a match for the company. So that's my advice, be personable & keen.

DO YOU RESEARCH ON THE SCHOOL !!!!!! who's headmaster, what do they excel at, any new development !!!!!!

good luck

 

Cheers. I don't know how many applicants there are, the closing date was Thursday and I got an email from the Third Master asking me to reply. Felt a bit off emailing a confirmation of interview so I called him instead, hopefully to show him I am keen in the role. It's at 3pm so I've no idea if they're seeing candidates all day or something.

I keep reading over the job description, they use Spiceworks which I haven't before until fiddling around with it a week or so ago when applying. A lot of it has stuff like installing printers/projectors/network/computers/software/hardware/servicing etc and managing AD, seeing it there I'm a little nervous hence this sudden cram session!

 

Good luck mate! I'm currently in my first I.T job and like Andy said above, they were looking more at who I was rather what I had. I think the key is to make them simulate you in their organisation, so make them believe in you. Tell them what you can do and make them like you as a person, at the time of my interview I only had A+ and they didnt actually ask me anything about it

All the best!

Brad.

 

yes that good - take all the info from the advert (spiceworks) and research, so come the interview you can demonstrate you know what it is and that you bothered to find out. Do they mention anything else that you can investigate? Printers / Projectors / Servicing all stuff from the A+...make sure you tell them that.

Another tip, make mental note of anything you don't know or couldn't answer in the interview, go home research / get an answer, so come the second interview (fingers crossed) your able to give them the answer they wanted and that you can learn.

 

I can PM the job description to you if you like? Other than Spiceworks I don't know particularly too much into what they use other than XP/7/OSX. As I sit here now I'm just watching all the ProfesserMesser troubleshooting videos hoping they can get me through the basics!

Cheers for the help so far!

 

Cheers for the tips!

Getting nervous now, argh.

 

A bump for any more help? Cheers!