1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

I can't get these virus off my computer!

Discussion in 'Computer Security' started by Professor-Falken, Jul 24, 2005.

  1. Professor-Falken

    Professor-Falken Kilobyte Poster

    393
    2
    37
    I ran Norton Antivirus and got:

    HttpDownloader.exe - Download Trojan
    HttpDownloader.ocx - Download Trojan

    but i am unable to delete or quarantine these files. Does anyone have any advice.

    Thanks,

    Professor Falken
     
    Certifications: Comptia A+
    WIP: Comptia Network +
  2. tripwire45
    Honorary Member

    tripwire45 Zettabyte Poster

    13,493
    179
    287
    You should be able to determine the full path to the locations of those trojans either in Norton or by using the Search feature in Windows (click Start then click Search, then type the name of the files you are searching for). Once you find where they are, navagate to their actual locations and manually delete them.
     
    Certifications: A+ and Network+
  3. Boycie
    Honorary Member

    Boycie Senior Beer Tester

    6,281
    85
    174
    If you are using XP don't forget to turn off System restore first. :D
     
    Certifications: MCSA 2003, MCDST, A+, N+, CTT+, MCT
  4. Try

    Try Bit Poster

    27
    1
    18
    Also check that norton is fully updated.... (:
     
    Certifications: N+ MCP 210-215
    WIP: MCSA
  5. AJ

    AJ Administrator Administrator

    6,771
    102
    221
    If yor AV can't get rid of them normally then boot into safe mode (with or without networking) and try to disinfect the PC then.
     
    Certifications: MCSE, MCSA (messaging), ITIL Foundation v3
    WIP: Looking at doing ..................
  6. Fergal1982

    Fergal1982 Petabyte Poster

    4,196
    171
    211
    You might want to try booting into safe mode and running your AV software again - often it seems that the files cant be deleted by the av or manually as they are actually in use at the time!

    Fergal
     
    Certifications: ITIL Foundation; MCTS: Visual Studio Team Foundation Server 2010, Administration
    WIP: None at present
  7. Professor-Falken

    Professor-Falken Kilobyte Poster

    393
    2
    37
    Will try to rebooting in safe mode.


    Thanks again,

    Professor Falken
     
    Certifications: Comptia A+
    WIP: Comptia Network +
  8. KeithNN

    KeithNN Byte Poster

    225
    2
    29
    If you're still struggling and you can get on-line try Panda - it usually removes it...
     
    Certifications: MCSA/MCSE, MCDST, MOS Mstr, Sec+,Net+,A+
    WIP: 70-284
  9. Professor-Falken

    Professor-Falken Kilobyte Poster

    393
    2
    37
    This is what is going on again. I manully deleted 2 viruses I was getting through Norton.
    I deleted the files manually and then ran Norton Antivirus again to make sure the viruses were deleted and I got the virus error again but in a different location when I went to searched for the virus file in this other location I could not find the file or location on my computer.

    I ran Norton Antivirus in Safemode it found the viruses, I deleted and quaranted the files but after that Norton told me your computer is still infected with viruses.

    Can anyone help! What do I next.

    Professor Falken
     
    Certifications: Comptia A+
    WIP: Comptia Network +
  10. Jakamoko
    Honorary Member

    Jakamoko On the move again ...

    9,915
    60
    229
    OK, download and run the latest version of MacAfee's STINGER

    That should hopefully clear it - if it still doesn't, Google for "Trend Micro Housecall" and run that online.

    EDIT: Trend Micro Housecall link


    HTH :)
     
    Certifications: MCP, A+, Network+
    WIP: Clarity
  11. AJ

    AJ Administrator Administrator

    6,771
    102
    221
    Have you been to the Norton Web site too see how they say to get rid of them?
     
    Certifications: MCSE, MCSA (messaging), ITIL Foundation v3
    WIP: Looking at doing ..................
  12. Professor-Falken

    Professor-Falken Kilobyte Poster

    393
    2
    37
    Ran Trend Micro Housecall link and still get the same viruses.
    Can anyone help me with this.

    Thanks,

    Professor Falken
     
    Certifications: Comptia A+
    WIP: Comptia Network +
  13. tripwire45
    Honorary Member

    tripwire45 Zettabyte Poster

    13,493
    179
    287
    PF, you seem to be posting the same problem in two or three different threads. Stick with the original one here:

    http://www.certforums.co.uk/forums/thread5724.html

    Otherwise, it will be hard to trace down what has and hasn't been suggested and tried. It's easier to keep the same problem in one thread. Thanks.
     
    Certifications: A+ and Network+
  14. tripwire45
    Honorary Member

    tripwire45 Zettabyte Poster

    13,493
    179
    287
    Certifications: A+ and Network+
  15. kat731
    Honorary Member

    kat731 Megabyte Poster

    826
    9
    74
    Ummmmmmmm...................... :x
     
    Certifications: BA (Hons), A+
    WIP: 70-685 77-884
  16. SimonV

    SimonV Petabyte Poster Administrator

    6,616
    149
    228
    Thread merged, please try to keep this topic in one thread. Thank you.
     
    Certifications: MOS Master 2003, CompTIA A+, MCSA:M, MCSE
    WIP: Keeping CF Alive...
  17. SimonV

    SimonV Petabyte Poster Administrator

    6,616
    149
    228
    I'm no expert on this subject but have in the past effectively removed similar infections.

    1. Download hijackthis, install and run. DO NOT install Hijack This to the Desktop, any folder under Documents and Settings (Win2k, WinXP), a temp folder or choose to run it directly from the downloaded ZIP file. You will not get backups or could easily lose them if you do not follow these directions. Place Hijack This in its own folder that is safe for storing Backups. C:\Program Files\HJT is a good example.Also do not run Hijack This in safe mode unless someone specifically requests that you do so.

    2. Upload the log file here as an attachment. DO NOT POST THE LOG INTO THE FORUMS.

    3. I'll let you know what to do next.

    Si
     
    Certifications: MOS Master 2003, CompTIA A+, MCSA:M, MCSE
    WIP: Keeping CF Alive...
  18. MrNice

    MrNice Kilobyte Poster

    325
    2
    27
    I use the AVG free edition anti-virus from Grisoft and it detects and deletes the virus you are mentioning. Also if I recall correctly my free microsoft anti-spyware detected it and had a good stab at it. I use Macafee firewall, AVG antivirus and Lavasoft Adaware pro with the Microsoft anti-spyware beta to keep my box clean. I have never had a problem this lot was unble to clean and they all appear to run in harmony on the same system. I think one of the main problems at the minute is some anti-virus programs class stuff as viruses and others class as it as spyware, just my 2p worth :)
     
  19. nugget
    Honorary Member

    nugget Junior toady

    7,796
    71
    224
    You might also want to think about scanning the registry for the string name. I had a similar problem and it was registry entries doing their foul work. Also look in the usual places for startups. It will probably be named differently.
     
    Certifications: A+ | Network+ | Security+ | MCP (270,271,272,290,620) | MCDST | MCTS:Vista
    WIP: MCSA, 70-622,680,685
  20. Professor-Falken

    Professor-Falken Kilobyte Poster

    393
    2
    37
    I am still can't get rid of these viruses. I ran Norton in Safemode. And I turned off System Restore before booting to safe mode.

    Please any suggestions would be appreciated.
    Thanks again

    Professor Falken
     
    Certifications: Comptia A+
    WIP: Comptia Network +

Share This Page

Loading...