Hello again, I wonder how the proffesionals do that. Imagine you are giving support to a company running Win Server's 2008, many clients, printers etc. You are at home and they calling with a problems need to be solved right away. How do you connect to servers from your home? (of course you have anticipated such a situation, and you made whatever needed to allow connection to company network from internet) You have laptop and internet connection. Are you using Remote desktop, but then how secure this is? I am trying to figure out how proffesionals are connecting remotly to supported by them companies using remote tools. Which tools they use? any ideas?