How they connecting to supported networks

Oh man! Ad-blocking software has been detected! :'(

This website is run by the community, for the community... and it needs advertisements in order to keep running. Blocking our ads means your killing our stats!
Please disable your ad-block, or become a premium member to hide all advertisements and this notice.

Hello again,

I wonder how the proffesionals do that.

Imagine you are giving support to a company running Win Server's 2008, many clients, printers etc. You are at home and they calling with a problems need to be solved right away. How do you connect to servers from your home?
(of course you have anticipated such a situation, and you made whatever needed to allow connection to company network from internet)

You have laptop and internet connection. Are you using Remote desktop, but then how secure this is?
I am trying to figure out how proffesionals are connecting remotly to supported by them companies using remote tools.
Which tools they use?

any ideas?

 

Oh man! Ad-blocking software has been detected! :'(

This website is run by the community, for the community... and it needs advertisements in order to keep running. Blocking our ads means your killing our stats!
Please disable your ad-block, or become a premium member to hide all advertisements and this notice.

You'd need to setup a remote gateway, and access via VPN.

Our company use an SMS based authentication system, mixed with network passwords and pin codes - once connected it assigns an internal company IP address and away you go, like being sat in the office.

 

As was said, VPN would work fine. Some companies have portals (websites) using devices (like Juniper) that also let you start an RDP session. And then you can also have things like Direct Access which is built into Windows 7 (still a sort of tunneling method akin to VPN, but transparent to the person using the company issued laptop).