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hi i have a prob with PDF files

Discussion in 'Software' started by mynew2, Mar 14, 2008.

  1. mynew2

    mynew2 Bit Poster

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    hi,

    when i get a PDF file i will print it and it prints out a blank page but when i e-mail it to someone else they can print is out with no probs any help would be nice thanks
     
  2. hbroomhall

    hbroomhall Petabyte Poster Gold Member

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    A little detail would help. How are you trying to print them?

    Which version of the reader are you using, and can you see them OK in that?

    Harry.
     
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  3. Tinus1959

    Tinus1959 Gigabyte Poster

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    What's more, pdf-files can be protected or better say restricted in a variaty of ways.
    The creator can tell the reader (that is acrobat reader) not the copy, print, edit and so on.
    If you look in "document - security - show security properties" you will see how the creator secured his file.
     
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  4. mynew2

    mynew2 Bit Poster

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    right i have some info for yous now we are useing acrobat reader 5.0, i know what you are saying about setting but the lady e-mailed to me and i can print it fine no prob but when she prints she just gets a blank white page print out, although we can see the page fine when we open it
     
  5. greenbrucelee
    Highly Decorated Member Award

    greenbrucelee Zettabyte Poster

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    Can you print anything else?
     
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  6. mynew2

    mynew2 Bit Poster

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    yeah she can i have just found it is when she prints to one printer but other people can print to it
     
  7. Tinus1959

    Tinus1959 Gigabyte Poster

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    Could you use interpunction so we can actually see where one line ends and the second begins? It is very hard (far me at least) to understand what you are saying.
     
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  8. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

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    Err, is their toner in the printer?

    Seriously though, can you print out any other pdfs on *your* printer? 8)
     
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  9. derkit

    derkit Gigabyte Poster

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    We have this problem at home, some documents will print out OK from the desktop but not from the laptop - from what I've worked out (but haven't implemented it yet) it was down to the printer drivers.
     
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  10. zebulebu

    zebulebu Terabyte Poster

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    Ummm... Acrobat Reader v 5 is at least seven years old - AT LEAST seven - so I'd suggest upgrading to something that was released a little more recently. If that doesn't work for you, try Foxit - a bloatware-free no-cost Firefox extension
     
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  11. ManicD

    ManicD Byte Poster

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    Firstly move to the lastest version of adobe reader, its a free download and is to attain from the adobe site.

    secondly, can you print other PDF's from your computer? is it a problem with that one or all?
     
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  12. nugget
    Honorary Member

    nugget Junior toady

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    When you go to print the file, on the config window that opens up click the Advanced button (bottom left corner) and then check the Print as image checkbox and see if that helps.
     
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  13. The_Geek

    The_Geek Megabyte Poster

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    Could you post the link to that extension? I searched but didn't find that exact title (or a combination of titles).
     
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  14. nugget
    Honorary Member

    nugget Junior toady

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  15. mynew2

    mynew2 Bit Poster

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    thanks
    that worked a treat and thanks to everyone else we will be upgrading to the new version within the next week

    one more thing can you set that as default to open as a image or do you have to check the box every time

    thanks once again
     
  16. nugget
    Honorary Member

    nugget Junior toady

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    It will stay as configured until you clear the checkbox.
     
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  17. mynew2

    mynew2 Bit Poster

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    great thanks for you help
     

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