Has anybody had a technical assessment as part of an interview?

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I have a second interview for a 'Junior Support Systems Engineer' job this thursday and as part of this they are going to give me a technical assessment to get an idea of my skill level (or lack of).

Has anyone else been through this sort of thing?

I'm guessing they'll ask some basic troubleshooting/connectivity type questions but other than that I'm not too sure what to expect.

Billy

 

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Hi Billy, usually a second interview means they feel you are up to the task. I would concentrate on the technical, customer and communicative aspects of what the role would entail. Well definate there might be a written test or select type a, b or c etc. Cheerio and lets know how you get on

 

Technical assessments are simply a way for the employer to find out if you can actually do what you say you can do.

Try not to stress about it too much, if you don't understand then simply say so. A lack of understanding does not necessarilly mean a lack of knowledge.

 

also, being able to straight off admitt you dont know is a good quality.

there is never any harm in asking someone else to help you out, there is harm if they think your gonna sit staring at the computer for hours while you try to work it out on your own.

if you dont know something in teh interveiw, tell you dont know, and suggest that you would contact another member of the support team to ask for suggestions. two heads are better than one!!!


EDIT: in fact thinking about it, a question in my last interveiw was structured to recive this exact answer

"a server goes down and the rest of yoru team are not in work that day, your alone and cant see how to fix it, what do you do"

my reply was something to the effect of

"try calling a mobile of teh other staff to ask for suggestions, check previously recorded issues to see if a solution has already been documented and if neither of these work, attempt to fix the problem myself using any resources (e.g. internet, books, manuals etc) i can get hold of to help me"

 

This may help if you know all of these!

What does TCP/IP stand for
Whats is a UPS
What's a brown out
what does NTLDR missing mean
what is the max network speed for a CAT5 cable
What is Bios
What is Cmos set-up & how & why would access it
What is DNS
What is DHCP
Where would you find an RJ45 cable
Where would you plug a RJ11 cable into
What does VGA stand for
What is a PC bus
Where does outlook store emails
Whats the differance between and roaming and local profile.
What is an active directory
What is the differance betwwen and Lan & a Wan
What is the device manger


Basic Practical Test

PC Wont Boot...Ntldr missing.......Blank floppy disk in PC boot drive set to A:
PC Just Bleeps won't boot ..........has faulty memory or memory removed.
PC Gives series of 8 beeps .........Vga card unseated or faulty
PC Dead .................................Power supply disconnected or fused blown or removed from plug
PC has no network connectivity.. network card disabled in device manager.
PC has no sound ......................muted on task bar


This is our current test where I work.

 

Thanks for all of the advice.

Now all I have to worry about is the main interview.

Wish me luck...

Cheers,

Billy.