As you know I assisted the IT department at work in the migration of the network, however a few days later the IT guy installed an upgrade for our 'flight checking software' this software basically checks PDFs for bad or missing fonts and image issues. Included in the upgrade was a utility that if the flight checking software hangs on a page or bombs out a page it restarts the system without any user intervention. But it hasn't worked correctly as it periodically hangs when there are no PDFs going through and when large numbers are going through. I made IT aware of this and they said we will install the patch when it arrives, after two more days the same thing, no patch had arrived so I said this is slowing production down why don't you roll back to the previous version? They wouldn't have it because I'm not IT so my point doesn't count, I got my manager to tell them but still nothing. Now I have just walked in and it seems that they have indeed last night (5 days after I said to them) that they have indeed went back to the previous version. Seems like my IT department are a bit lax sometimes.