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Exchange 2010 logon failure

Discussion in 'Exchange Exams' started by HTF, Jan 17, 2010.

  1. HTF

    HTF Byte Poster

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    Hi,

    I've installed exchange 2010 just to test it and I have a problem with authetnhication, I'm getting "wrong user/password details" error, I've tested with thunderbird like also web based outlook 'OWA'.

    Please help me to configure it as everything was fine with exchange 2003 version but this version it's not working.
    There is only default certificate is that fine or should I create the new one?

    Thunderbird detecting all the settings but fail with authentications, please see screen shots below:

    [​IMG]

    [​IMG]
     
    Last edited: Jan 17, 2010
    Certifications: A+
  2. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

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    Try putting the username in the format domain\username.

    Also have you enabled webmail and IMAP on the Admin account?
     
    Certifications: MSc MCSE MCSA:M MCSA:S MCITP:EA MCTS(x5) Security+ Network+ A+
    WIP: Exchange 2007\2010
  3. HTF

    HTF Byte Poster

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    I tried this before and even created another account and still no luck.
    I changed the authentication to plain text and didn't help

    Exchange 2003 worked straight from the box there was only mesage that connection is not authenticated but I don't know what is wrong with 2010
     
    Certifications: A+
  4. AJ

    AJ Administrator Administrator

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    What do the event logs on both the server and the client say ??
     
    Certifications: MCSE, MCSA (messaging), ITIL Foundation v3
    WIP: Looking at doing ..................
  5. Sparky
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    Sparky Zettabyte Poster Moderator

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    Did you put in VPS\administrator as the username?
     
    Certifications: MSc MCSE MCSA:M MCSA:S MCITP:EA MCTS(x5) Security+ Network+ A+
    WIP: Exchange 2007\2010
  6. HTF

    HTF Byte Poster

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    Yes I did but I also change the authentication to user name only

    You're right I should check this first :oops: I hope it will help to find the solution:

    No it's not

     
    Certifications: A+
  7. Sparky
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    Sparky Zettabyte Poster Moderator

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    Have you tried restarting all of the Exchange services? I take the admin account has IMAP enabled for it?
     
    Certifications: MSc MCSE MCSA:M MCSA:S MCITP:EA MCTS(x5) Security+ Network+ A+
    WIP: Exchange 2007\2010
  8. HTF

    HTF Byte Poster

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    I restarted all services and admin has enabled IMAP, I found this:
    http://technet.microsoft.com/en-us/library/cc296566%28EXCHG.80%29.aspx

    and this:

    http://technet.microsoft.com/en-us/library/bb218360%28EXCHG.80%29.aspx

    - so I tried with diffrent user but still no luck and I cannot find this settings from the link above:
     
    Certifications: A+
  9. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

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    Certifications: MSc MCSE MCSA:M MCSA:S MCITP:EA MCTS(x5) Security+ Network+ A+
    WIP: Exchange 2007\2010
  10. HTF

    HTF Byte Poster

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    Hi,

    Thx for help.

    I've managed to create account in thunderbird for another user and didn't get any authentication errors but I'm not sure if it works as I cannot sent or recive emails, looks like server is rejecting:
    I have enough for now and I will check this later ;)

    Regards
     
    Last edited: Jan 17, 2010
    Certifications: A+
  11. wagnerk
    Highly Decorated Member Award

    wagnerk aka kitkatninja Moderator

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    Check this out, it's my post on our Exchange 2010 deployment. Not sure if it's the same error as you were getting, but it may help :)

    -Ken
     
    Certifications: CITP, PGCert, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
    WIP: PGDip

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