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Problem Exchange 2010 and the OAB

Discussion in 'Software' started by wagnerk, Apr 2, 2011.

  1. wagnerk
    Highly Decorated Member Award

    wagnerk aka kitkatninja Moderator

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    Hi All,

    Got an issue with our exchange 2010 server. Internally staff are now losing access to the OAB in Outlook (no matter what version). Now here's the strange thing, externally when I connect Outlook to the Exchange server I can download the OAB.

    To all Exchange experts out there, what am I missing?

    -ken
     
    Certifications: CITP, PGCert, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
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  2. craigie

    craigie Terabyte Poster

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    How long has this been happening for mate?

    Is the OAB URL in trusted sites internally, is it being blocked by a proxy?
     
    Certifications: CCA | CCENT | CCNA | CCNA:S | HP APC | HP ASE | ITILv3 | MCP | MCDST | MCITP: EA | MCTS:Vista | MCTS:Exch '07 | MCSA 2003 | MCSA:M 2003 | MCSA 2008 | MCSE | VCP5-DT | VCP4-DCV | VCP5-DCV | VCAP5-DCA | VCAP5-DCD | VMTSP | VTSP 4 | VTSP 5
  3. Phoenix
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    Phoenix 53656e696f7220 4d6f64

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    do you have any event logs on clients or servers that go into more detail?
    is the URL and any SSL for OAB access working fine?
    Outlook 2003 accesses OAB differently to other newer clients, so the fact you are getting it across clients is very odd
     
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  4. Modey

    Modey Terabyte Poster

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    When he says across clients, he means 2007 & 2010 (which are pretty similar in the way they do things I guess). I'm not sure if we have anyone using Outlook 2003 still.
     
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  5. Phoenix
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    Phoenix 53656e696f7220 4d6f64

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    oh ok, 2007 and 2010 both use the CAS server Exchange file share for OAB not public folders :0)
     
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  6. Sparky
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    Sparky Zettabyte Poster Moderator

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  7. wagnerk
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    wagnerk aka kitkatninja Moderator

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    Thanks guys, will take a look on Monday. TBH, I don't have the energy to carry on looking at this issue over the weekend 8)

    -Ken
     
    Certifications: CITP, PGCert, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
    WIP: PGDip

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