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Exchange 2003 Event logs errors

Discussion in 'Software' started by mojorisin, Nov 26, 2005.

  1. mojorisin

    mojorisin Kilobyte Poster

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    Hi all

    Hope you can help with this getting these errors in the event log on my Exchange 2003 server and it is stopping the RUS from updating the Global Address List with new users


    cheers
    Mick

    I have a single-server Exchange 2003 enviornment. In the app log of
    the server I am getting the following recurring errors:

    Event Type: Error
    Event Source: MSExchangeSA
    Event Category: General
    Event ID: 2037
    Date: 10/6/2004
    Time: 9:26:46 AM
    User: N/A
    Computer: MAIL1
    Description:
    The file version of '\address\FAX\i386\ZFProxy.dll' installed on the
    local server is not current. Unable to locate a correct version on any
    server in the site.

    Event Type: Error
    Event Source: MSExchangeSA
    Event Category: General
    Event ID: 2027
    Date: 10/6/2004
    Time: 9:26:46 AM
    User: N/A
    Computer: MAIL1
    Description:
    Unable to generate the e-mail address. Unable to load address module
    'E:\Program Files\Exchsrvr\address\ FAX\i386\ZFProxy.dll' for address
    type 'smtp'. Error 0xc007007e.

    Event Type: Error
    Event Source: MSExchangeAL
    Event Category: Service Control
    Event ID: 8231
    Date: 10/6/2004
    Time: 9:26:46 AM
    User: N/A
    Computer: MAIL1
    Description:
    Permanent failure reported by policy group provider for 'CN=Recipient
    Policies,CN=NCA,CN=Microsoft
    Exchange,CN=Services,CN=Configuration,DC=********,DC=org':'MAD.EXE',
    error=8000ffff. Taking provider offline.


    Research led me to MS KB article 286356
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q286356

    but here is the problem - the directory E:\program
    files\exchsvr\address\FAX\i386\ does not exist on my server. To be
    more clear, the path exists up until 'address', but there is no FAX
    folder in there. I'm a little confused by what may have caused this.
    I appreciate all suggestions.
     
    WIP: 70-685 http://www.speedtest.net/result/3377759783.png
  2. The_Geek

    The_Geek Megabyte Poster

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    I just checked my Exchange server in VMware and I don't have that directory either. It appears to be something that's added after Exchange.
     
    Certifications: CompTIA and Micro$oft
    WIP: PDI+
  3. ffreeloader

    ffreeloader Terabyte Poster

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    Go to www.eventid.net and search for your eventid numbers from their home page. After you do one search you'll be able to add the Source to your searches too. It's one of the best resources around for researching Event Viewer errors.
     
    Certifications: MCSE, MCDBA, CCNA, A+
    WIP: LPIC 1
  4. mojorisin

    mojorisin Kilobyte Poster

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    Hi Guys


    been to eventid already and checked the errors and followed the recommended steps

    think it is something that was installed on the old 5.5 server and the ADC has copied it over to the 2000 server then when the ADC was removed it was left

    Although there was never a problem until upgrading to 2003 thats when the error started

    it's looking for the folder and file stated but its not there and i dont have the dll file to replace it with


    does anyone have that single dll file ?

    rather than having to install it on another pc then copy the file to the replaced directory structure ??
     
    WIP: 70-685 http://www.speedtest.net/result/3377759783.png
  5. Boycie
    Honorary Member

    Boycie Senior Beer Tester

    6,281
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    tried contacting MS/google for it?
     
    Certifications: MCSA 2003, MCDST, A+, N+, CTT+, MCT
  6. mojorisin

    mojorisin Kilobyte Poster

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    Anybody got any more thoughts on this ?
     
    WIP: 70-685 http://www.speedtest.net/result/3377759783.png
  7. Bluerinse
    Honorary Member

    Bluerinse Exabyte Poster

    8,871
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    Did you delve into this solution as mentioned in the article?

    Sounds like a nightmare but that is not unusual :rolleyes:
     
    Certifications: C&G Electronics - MCSA (W2K) MCSE (W2K)
  8. mojorisin

    mojorisin Kilobyte Poster

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    tried removing the entries so that RUS doesnt try to load the dll but without success


    any more ideas this is a getting desperate now :blink
     
    WIP: 70-685 http://www.speedtest.net/result/3377759783.png
  9. mojorisin

    mojorisin Kilobyte Poster

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    Hi All


    Just back to work after being off for a week and while trying to get a solution to this problem i have managed it thank god for Virtual PC

    installed a windows 2000 server on virtual pc installed Exchange 5.5 (as this is where the file had been copied from when the old ADC connector had been in place)

    installed Zetafax connector for Exchange 5.5 this recreated the folder structure and missing dll file then copied and pasted this onto my usb key and copied onto the Live Exchange server

    Clicked rebuild the RUS and then started the system attendant and hey presto the addresses appeared in the default address book


    woo hoo all sorted

    :biggrin :blink :biggrin
     
    WIP: 70-685 http://www.speedtest.net/result/3377759783.png
  10. Bluerinse
    Honorary Member

    Bluerinse Exabyte Poster

    8,871
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    Nice work mojorisin!

    I didn't study Exchange as part of my MCSE but I do run it at home. From my limited experience, I already know it can be an absolute bear sometimes. Great when it works but try migrating it and all hell breaks lose.

    You did well to sort this, congrats mate!
     
    Certifications: C&G Electronics - MCSA (W2K) MCSE (W2K)
  11. mojorisin

    mojorisin Kilobyte Poster

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    Cheers for the congrats bluerinse always nice when you can get something working again

    great to start back to my week that was i can tell you (phew) :biggrin
     
    WIP: 70-685 http://www.speedtest.net/result/3377759783.png

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