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ExamVouchers.com

Discussion in 'Training & Development' started by mufftak, Jan 13, 2005.

  1. mufftak

    mufftak Nibble Poster

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    Has anybody used their services lately?

    Ordered a voucher on 17/12/04 & still havn't received it yet !:x

    Sent them numerous emails and not received a reply:cry:

    Any Advice?

    Cheers

    Muff
     
    Certifications: ITIL 2011,MCSA 2008,MCSA 2003,CEH,Security+,A+,Net+,i-Net+,270,290,291,648,646
  2. rico2005

    rico2005 Bit Poster

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    Hi Mufftak,

    I've been trying to contact Examvouchers.com for the last two weeks but have not received a reply. It seems that they have no vouchers available for CompTIA exams any time I've been on the site.

    Has the money for the voucher been charged to your credit card or come off your bank account?

    Richard
     
    Certifications: A+
    WIP: Network+
  3. mufftak

    mufftak Nibble Poster

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    Yeh - the moneys come out of my account :x

    Muff
     
    Certifications: ITIL 2011,MCSA 2008,MCSA 2003,CEH,Security+,A+,Net+,i-Net+,270,290,291,648,646
  4. rico2005

    rico2005 Bit Poster

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    It might be worth calling your credit card company / bank to see if they can offer any assistance in situations like this where you've made an online payment and not received your purchase?
     
    Certifications: A+
    WIP: Network+
  5. mufftak

    mufftak Nibble Poster

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    Thanks Rico - I'll give them a call today.........

    Muff
     
    Certifications: ITIL 2011,MCSA 2008,MCSA 2003,CEH,Security+,A+,Net+,i-Net+,270,290,291,648,646
  6. michael78

    michael78 Terabyte Poster

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    I've used examvouchers to do my A+ and Network+ without any problems so I'm sorry to see people having problems with them. Ring your credit card up and they should investigate it and refund you in the event that you didn't get what you paid for.
     
    Certifications: A+ | Network+ | Security+ | MCP | MCDST | MCTS: Hyper-V | MCTS: AD | MCTS: Exchange 2007 | MCTS: Windows 7 | MCSA: 2003 | ITIL Foundation v3 | CCA: Xenapp 5.0 | MCITP: Enterprise Desktop Administrator on Windows 7 | MCITP: Enterprise Desktop Support Technician on Windows 7
    WIP: Online SAN Overview, VCP in December 2011
  7. AJ

    AJ Administrator Administrator

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    Keep us posted Mufftak, it will be interesting to see if they reply to your efforts. Are they based in the UK? If so you could always inform trading standards, or even BBC's Watchdog.


    Please let us know what happens.
     
    Certifications: MCSE, MCSA (messaging), ITIL Foundation v3
    WIP: Looking at doing ..................
  8. mufftak

    mufftak Nibble Poster

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    I have spoken to the bank who said there should be no problem re the refund, but I have to give examvoucher.com 30 days to supply the goods (so they can’t pursue it till 21st January). The vouchers are only meant to take 48hrs to be despatched!



    Feels like I’m in a state of limbo as I WAS ready to take the exam before Christmas!



    I have sent examvoucher.com over 10 emails to different address’s with no reply – very frustrating and disappointing.



    AJ – They are based in the States………



    I’ll keep you all informed.



    Cheers



    Muff
     
    Certifications: ITIL 2011,MCSA 2008,MCSA 2003,CEH,Security+,A+,Net+,i-Net+,270,290,291,648,646
  9. mufftak

    mufftak Nibble Poster

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    I was get sick of waiting so I did a WHOIS Lookup for Examvouchers.com & sent them the following:



    To: hostmaster
    Cc: message
    Subject: Examvouchers.com
    Importance: High




    Please contact me regarding transaction

    VZVA**********

    or I will be contacting the authorities.







    To which I received this reply with 10 Minutes !!!! Not bad since they have been ignoring me since 17th December !



    -----Original Message-----
    From: Tech Support [mailto:message@ptd.net]
    Subject: RE: Examvouchers.com


    Unfortunately we still don't have the Security+ vouchers for International (outside US) locations.



    I have just issued a credit for this transaction. You will see the credit on your next card statement.
     
    Certifications: ITIL 2011,MCSA 2008,MCSA 2003,CEH,Security+,A+,Net+,i-Net+,270,290,291,648,646
  10. nugget
    Honorary Member

    nugget Junior toady

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    I hope it works out for you.
     
    Certifications: A+ | Network+ | Security+ | MCP (270,271,272,290,620) | MCDST | MCTS:Vista
    WIP: MCSA, 70-622,680,685
  11. Phoenix
    Honorary Member

    Phoenix 53656e696f7220 4d6f64

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    Positive result then
    I understand your frustration with the timeframe and such, and the method by which you finally got a reply
    but I'm not sure if this was down to deliberate deception or if there was some general organisation issue that caused your mails to go un noticed

    lets hope nobody else has a similar experiance :)
    let us know when you get the money back so we know they are good on thier word
     
    Certifications: MCSE, MCITP, VCP
    WIP: > 0
  12. michael78

    michael78 Terabyte Poster

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    I've got to say I've never had a problem with actually getting my vouchers and using them through that website but they are without a doubt the worst business I've dealt with in getting a reply to emails in fact out of the 3-4 emails I've sent to them over a 1 year period I've never had a reply to any of them. By the looks of the website I don't think it's a big business more likely someone in their bedroom selling vouchers which is fair enough to me as I've always gotten what I've paid for with them...
     
    Certifications: A+ | Network+ | Security+ | MCP | MCDST | MCTS: Hyper-V | MCTS: AD | MCTS: Exchange 2007 | MCTS: Windows 7 | MCSA: 2003 | ITIL Foundation v3 | CCA: Xenapp 5.0 | MCITP: Enterprise Desktop Administrator on Windows 7 | MCITP: Enterprise Desktop Support Technician on Windows 7
    WIP: Online SAN Overview, VCP in December 2011
  13. mufftak

    mufftak Nibble Poster

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    Finally got my money back :cheers

    Personally I wouldn't touch them again with a barge pole.........:eek:

    With my investigations though, they seam to be linked to ........ http://www.examnotes.net so not such a small operation !

    Muff
     
    Certifications: ITIL 2011,MCSA 2008,MCSA 2003,CEH,Security+,A+,Net+,i-Net+,270,290,291,648,646
  14. punkboy101
    Honorary Member

    punkboy101 Back from the wilderness

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    Good to hear mufftak, glad it got sorted in the end. Just a shame that they took so long!! :D
     
    Certifications: CCNA
    WIP: Nada
  15. michael78

    michael78 Terabyte Poster

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    I've done it I've actually managed to get a reply from them after writing a harsh email to them stating they are losing peoples business. They got back to me saying they will be get international vouchers back in in Feb. I've done my A+ and Network+ but still need to do my Security+ so a discount would come in handy. It's a shame their customer service is shocking otherwise I would highly recommend they for the saving I've made with them.
     
    Certifications: A+ | Network+ | Security+ | MCP | MCDST | MCTS: Hyper-V | MCTS: AD | MCTS: Exchange 2007 | MCTS: Windows 7 | MCSA: 2003 | ITIL Foundation v3 | CCA: Xenapp 5.0 | MCITP: Enterprise Desktop Administrator on Windows 7 | MCITP: Enterprise Desktop Support Technician on Windows 7
    WIP: Online SAN Overview, VCP in December 2011
  16. mufftak

    mufftak Nibble Poster

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    Well done Slypie.........But they only seam to reply when their back is against the wall !:argue

    Its a real shame as the price's are very good, it would have been about £65.00 for the Security+ voucher. I'm back where I started a month ago, so will probably end up paying the full exam cost :(

    Muff
     
    Certifications: ITIL 2011,MCSA 2008,MCSA 2003,CEH,Security+,A+,Net+,i-Net+,270,290,291,648,646
  17. nugget
    Honorary Member

    nugget Junior toady

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    When I take one of the vouchers it only comes up with the bundled version, no matter which one I choose. Is anyone else having this problem?

    How much are the vouchers? How do they translate into other currencies? I will be paying 229 swiss francs for each of the 2 A+ exams.
     
    Certifications: A+ | Network+ | Security+ | MCP (270,271,272,290,620) | MCDST | MCTS:Vista
    WIP: MCSA, 70-622,680,685
  18. michael78

    michael78 Terabyte Poster

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    I can't really remember but I think I did both of my A+ exams for roughly about £110ish for the both of them. My Network+ I saved about £60-80ish on the exam. I would say wait till the website shows the vouchers being in stock and then buy them and give them another go. I know a few people had problems getting their money back but I still think it's worth the saving you make. At the end of the day I know when buying things that I'm covered by my credit card if anything goes wrong.
     
    Certifications: A+ | Network+ | Security+ | MCP | MCDST | MCTS: Hyper-V | MCTS: AD | MCTS: Exchange 2007 | MCTS: Windows 7 | MCSA: 2003 | ITIL Foundation v3 | CCA: Xenapp 5.0 | MCITP: Enterprise Desktop Administrator on Windows 7 | MCITP: Enterprise Desktop Support Technician on Windows 7
    WIP: Online SAN Overview, VCP in December 2011
  19. mrobinson52

    mrobinson52 Security Maven Gold Member

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    I have always had great luck with GetCertified4less and they answer emails on the first try. Good luck on your exams everyone, and discount vouchers are still the way to go.

    On the question about bundles, legally, to offer vouchers, they must be bundled with "training materials". That happened a few years ago.
     
    Certifications: A+, Network+, MCSA:Security, Security+
    WIP: CISSP
  20. michael78

    michael78 Terabyte Poster

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    I've used GetCertified4less for Microsoft exams and always found them good as well. You only seem to save the equivalent of VAT of the normal price but it's better in your pocket then theirs as I say :D
     
    Certifications: A+ | Network+ | Security+ | MCP | MCDST | MCTS: Hyper-V | MCTS: AD | MCTS: Exchange 2007 | MCTS: Windows 7 | MCSA: 2003 | ITIL Foundation v3 | CCA: Xenapp 5.0 | MCITP: Enterprise Desktop Administrator on Windows 7 | MCITP: Enterprise Desktop Support Technician on Windows 7
    WIP: Online SAN Overview, VCP in December 2011

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