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Error when trying to map network drive - the account is not authorized to login from

Discussion in 'Software' started by mbrown, Jan 7, 2013.

  1. mbrown

    mbrown Bit Poster

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    Hi

    We have a problem with the mapping of a network drive. Since experiencing a power-cut, we encounter
    the below error message when attempting to map it: the account is not authorized to login from this station.

    On the initial boot and logon, the drive doesn't map. And when trying to map manually, we encounter the above error message.

    Sometimes the drives maps and at other times, we encounter the above error again.

    Please advise, much appreciated
     
  2. dales

    dales Gigabyte Poster

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    OK, so firstly a few questions to fill in the blanks:

    Is the same user account used when it works and when it doesn't.
    What client are you connecting from
    What Server/Device are you connecting too.
    Is the user account a workgroup or domain account.
    Have you checked the permissions on the target share.
    What happened during the powercut did the whole infrastructure go down or just some of it.
    Any logs of note on the critical devices\Servers\Clients?
     
    Certifications: vExpert 2014+2015+2016,VCP-DT,CCE-V, CCE-AD, CCP-AD, CCEE, CCAA XenApp, CCA Netscaler, XenApp 6.5, XenDesktop 5 & Xenserver 6,VCP3+5,VTSP,MCSA MCDST MCP A+ ITIL F
    WIP: Nothing
  3. mbrown

    mbrown Bit Poster

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    Is the same user account used when it works and when it doesn't.
    All Domain accounts
    What client are you connecting from
    Xp pro

    What Server/Device are you connecting too.

    Server 2008 enterprise sp1- Virtual machine

    Is the user account a workgroup or domain account.
    Domain account

    Have you checked the permissions on the target share.
    Yes all fine - nothings changed

    What happened during the powercut did the whole infrastructure go down or just some of it.
    Yes

    Any logs of note on the critical devices\Servers\Clients? - No

    Also done the following

    Restarted domain controllers including the server which hosts the network drive. Reregistered DNS..Still no joy. My apologies for late reply. We have been trying to fix, however we are now stuck
     
  4. SimonD

    SimonD Terabyte Poster Moderator

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    OK, a couple of things, have you actually tried deleting the share and re-creating it? Sometimes that can be the simple fix, that somewhere in the system something has been corrupted and by deleting the share entry and re-creating fixes that up.

    Also the question
    was an either\or answer, not a Yes because yes to the first part or second part?
     
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    WIP: VCP6-CMA, VCAP-DCD and Linux + (and possibly VCIX-NV).
  5. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

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    Try creating a new user account in AD - log on and try mapping the drive. If it does not work then try taking the PC off the domain and then put back on again.
     
    Certifications: MSc MCSE MCSA:M MCSA:S MCITP:EA MCTS(x5) Security+ Network+ A+
    WIP: Exchange 2007\2010

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