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Error message - need advice

Discussion in 'Software' started by Arroryn, Jan 4, 2006.

  1. Arroryn
    Honorary Member

    Arroryn we're all dooooooomed

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    A friend at work is getting the following message on his computer usign XP Pro:

    driver_irql_not_less_or_equal

    I suggested I might have to come round and repair (reinstall) Windows to fix this - is this the only solution? I'm not completely sure what causes this error, he's just brought it in to me today on a piece of paper and said 'it happens'.
     
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  2. simongrahamuk
    Honorary Member

    simongrahamuk Hmmmmmmm?

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    Is this occuring on boot up arroryn?

    Usual questions apply here, has he installed anything recently, done any updates, etc?

    It may be a case of simply pressing F8 on startup and going into safe mode removing a driver then restarting.

    8)
     
  3. Arroryn
    Honorary Member

    Arroryn we're all dooooooomed

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    Thanks for the quick reply Si.

    He didn't say it was happening when the computer boots. From the way he talks, it seems to be an intermittent problem when the PC is running.

    His kids install things all the time. He asked them to uninstall everything done recently, but whether they have done this is another question.

    I'll go round and see what I can see then. Yummy. :dry :biggrin
     
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  4. JonnyMX

    JonnyMX Petabyte Poster

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    I get that all the time.
    It's one of the random BSOD messages I get such as 'page_fault_in_unpaged_area'.
    Microsoft OCA always suggest that it is a 'driver error' but other than that don't offer much help.

    Have you tried a different graphics driver?
    Has he recently changed any hardware or updated any drivers?

    I've changed both my graphics and sound cards and tried 3 different drivers on each, re-installed XP and run SFC.
    Still cna't fix it!
     
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  5. _omni_

    _omni_ Megabyte Poster

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    ha, that's the classic 70-270 exam case.

    it is likely a driver causing the problem. see if he has recently installed something, boot into safe mode and uninstall it, see if that works.
    then just get an updated driver for *whatever it is*.
     
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  6. Veteran's son

    Veteran's son Megabyte Poster

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    I agree, omni! :)
     
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  7. nugget
    Honorary Member

    nugget Junior toady

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    Whenever I've gotten this error message it was generally referring to my graphics card. Due to his kid installing everything under the sun, his graphic card drivers might be corrupted.
     
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  8. Arroryn
    Honorary Member

    Arroryn we're all dooooooomed

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    Thanks for all the input guys!

    I'll be going round this chap's tomorrow. Will give a full report when I get back! :p
     
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  9. JonnyMX

    JonnyMX Petabyte Poster

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    Try using Nasty File Remover from www.guru3d.com to get rid of all nVidia files before installing the new driver. You might need to run it in safe mode.
     
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  10. Jellyman_4eva

    Jellyman_4eva Byte Poster

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    This may or may not help you..

    I have noticed this error can be defeated sometimes by removing the cdrom or dvd drive completely from the system.

    If this works boot the machine and run sfc /scannow on it to see if it can fix some bits for you...
     
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  11. Bluerinse
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    Bluerinse Exabyte Poster

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    Lest not we forget ye good olde system restore feature :D
     
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  12. Arroryn
    Honorary Member

    Arroryn we're all dooooooomed

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    Time to do the *bump*

    Now, did a system restore in the end.

    What on earth can give you a 'Windows has recovered from a fatal error' when you just start the PC. It hasn't restarted after a crash; it doesn't refer to a specific program.

    There is also an error saying it can't find the file /3/LXBTtime.dll - are these programs you can download to fix .dll errors worth any cop?

    TA!!
     
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  13. simongrahamuk
    Honorary Member

    simongrahamuk Hmmmmmmm?

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    If it's is still having problems Arroryn try booting from the XP CD and running a repair installation.

    This re-installs Windows over the top of itself and doesn't remove any progs, etc.

    If it's still struggling after that then wipe it and start over! :eek:
     
  14. hbroomhall

    hbroomhall Petabyte Poster Gold Member

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    That last appears to be a Lexmark printer file - best things is to deinstall and reinstall the printer.

    Harry.
     
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  15. Arroryn
    Honorary Member

    Arroryn we're all dooooooomed

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    Thanks guys!!
     
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