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Error 619

Discussion in 'Hardware' started by AArcher, Oct 28, 2008.

  1. AArcher

    AArcher Nibble Poster

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    Hiya
    Im trying to install a USB mobile broadband dongle and all software installed but when i go to connect it comes up with error 619 ..... now i have tried disabling the internal modem that had no effect but also noticed everytime i unplug and plug in dongle it reinstalls drivers again and again im running vista on the hp laptop hp dv5 1111
     
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  2. greenbrucelee
    Highly Decorated Member Award

    greenbrucelee Zettabyte Poster

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    I found this now it realtes to XP but it could relate to Vista SP1

    The 619 error is an error that's given from the Windows XP Service Pack that you're using. Basically, you have 2 open communication ports, such as your Laptop's internal modem and your Datacard.

    To overcome this, you'll need to disable your internal modem.

    Right Click on My Computer (on your Desktop)
    Properties
    Click the Hardware Tab
    Device Manager
    You'll then need to find your modem, right click the disable.
     
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  3. AArcher

    AArcher Nibble Poster

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    yeah i found that myself but did not resolve it
     
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    WIP: CompTIA 2006 A+
  4. greenbrucelee
    Highly Decorated Member Award

    greenbrucelee Zettabyte Poster

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    Is it an internal modem?

    If it is try taking it out then boot up then shut down reinstall and see if that works.
     
    Certifications: A+, N+, MCDST, Security+, 70-270
    WIP: 70-620 or 70-680?
  5. r.h.lee

    r.h.lee Gigabyte Poster

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    AArcher,

    Try asking your "...mobile broadband..." ISP if Vista is supported?
     
    Certifications: MCSE, MCP+I, MCP, CCNA, A+
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  6. Jay_7

    Jay_7 Nibble Poster

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    I encountered this very error when configuring a new laptop running Vista Business SP1 for a member of staff. The laptop had an internal 3g modem. Error 619 only occured when using the Windows interface for connecting the device, whereas if I used Vodafone software just once, the device not only worked, but would then allow the Windows interface to connect as well. It's almost as if some sort of Auto-config had run from the Vodafone software.

    Hope this is helpful matey.
     
    Certifications: A+, N+, MCP
    WIP: CCNA 200-120

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