Disk Clean-up Problem

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Hi guys, i wonder is you can help me...I was a little bored and decided to do a Disk Clean up (as you do).

I was shocked to see that i could free up 36.4GB of space... the Temp files folder was at 36GB, now after i did the clean up and went back into Disk clean up the folder was still saying i had 36GB of files in it!!!

Can anyone help or am I having a blonde day?

 

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How exactly did Disk Clean Up 'scam' you?
Did you read the T&C's?

I'd suggest writing to your citizen's advice centre and asking about your right to cancel.

Oh, wait...

 

Mate....ye have lost me

 

Don't get around much then?

 

lol i was starting to wonder if this was a scams report forum nowdays. glad to see a technical question on here.
Now i know it's a basic thing but you did make sure that the temp folder was ticked as an option for deletion? just a thought as i've done it myself before. if not, can't you just open the temp folder and manually and delete it yourself?

 

Yep mate, tried a few times...did run the %temp% but it wont let me delete the folders in it

 

You could try going into safe mode and trying to delete it, but it would be worth finding what exactly it is that cant be deleted and googling the file name, as it is likely something that is in use.

 

files might be corrupt, what do you get when you try to delete? remember having similar issue few years ago, but don't remember the fix you could try a program called unlocker, but I don't think it would work if safe mode to command line won't help.

 

It goes through the process as if everything was fine...

 

ok here was the problem, I had installed the WAIK and was "playing" about with it...I had mounted an image but did not unmount it, so i did an elevated command prompt and ran "dism.exe /cleanup-wim" that unmounted the image and as a result of that my disk clean up seems to be working now

 

how do you run the disk clean up through the command line? i think i missed this one :-D

 

I didnt run disk clean up through the command line

 

cleanmgr.exe

 

well done cheers