DfT shared services project showed 'stupendous incompetence'
The Department for Transport (DfT) showed "stupendous incompetence" when implementing its shared services project, according to an influential group of MPs.
The Public Accounts Committee, which oversees government spending, said the implementation was "one of the worst cases of project management" it had seen.
Officials did not hold a competitive tender, did not specify the project's requirements clearly, managed suppliers poorly, and did not leave enough time for testing.
The committee said Department for Transport staff do not trust the system. "This was hardly surprising when we hear that on occasion it took to issuing messages in German," their report said.
Read the whole article here.