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Dell 5150 BSOD

Discussion in 'Hardware' started by itbookham, Dec 17, 2007.

  1. itbookham

    itbookham Nibble Poster

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    I'm working on a Dell 5150 computer which continually boots into a BSOD. I cannot get into safe mode at all. The BSOD message displays Unmountable_Boot_Volume and then gives hexadecimal codes. It sounds like a either a corrupt operating system and/or corrupt hard disk drive?
     
    WIP: A+
  2. greenbrucelee
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    greenbrucelee Zettabyte Poster

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    sounds like the hard drives knackerd can you get to a dos prompt. command line try running a scandisk if you can then run recovery console.

    if you cant try installing a new hard drive, and see if you can transfer some data of the old one.
     
    Certifications: A+, N+, MCDST, Security+, 70-270
    WIP: 70-620 or 70-680?
  3. itbookham

    itbookham Nibble Poster

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    Hi, unfortunately there is no FDD installed, but the mobo does have a FDD controller, so I can instal one. I ran the Dell HDD Diagnostics and the test returned 'Fail'.
     
    WIP: A+
  4. TimoftheC

    TimoftheC Kilobyte Poster

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    WIP: MCDST???
  5. greenbrucelee
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    greenbrucelee Zettabyte Poster

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    do you have the windows cd, you could try a repair install ro boot to the command prompt with cd in
     
    Certifications: A+, N+, MCDST, Security+, 70-270
    WIP: 70-620 or 70-680?
  6. itbookham

    itbookham Nibble Poster

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    Unfortunately, there is no Windows CD with the computer. I ran the Dell F12 Diagnostics check on the system and so far the following errors have been returned:

    1. Error code: 0F00:136C - IDE device failed
    2. Error code: 0F00 1344 - Block 218587 Uncorrectable data error is write protected
    3. Error code: 0F00 1344 - Block 259924 Uncorrectable data error is write protected

    Sounds like an unserviceable hard drive.
     
    WIP: A+
  7. greenbrucelee
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    greenbrucelee Zettabyte Poster

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    Sounds like the boot sector on on your hard disk is knackered do you have a spare hdd to try?
     
    Certifications: A+, N+, MCDST, Security+, 70-270
    WIP: 70-620 or 70-680?
  8. itbookham

    itbookham Nibble Poster

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    I don't have a spare SATA drive.
     
    WIP: A+
  9. C4sper

    C4sper Byte Poster

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    try to google a 0x....... code that you can see on the BOSD
    that usually helps (or explains you why you CAN'T fix it:)
     
    Certifications: ECDL, A+, MCP, MCDST
    WIP: MCSE, CCNA
  10. nugget
    Honorary Member

    nugget Junior toady

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    Sounds to me like a knackered hard drive. Call dell and they will tell you what tests to run and then probably send you a new one.
     
    Certifications: A+ | Network+ | Security+ | MCP (270,271,272,290,620) | MCDST | MCTS:Vista
    WIP: MCSA, 70-622,680,685
  11. greenbrucelee
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    greenbrucelee Zettabyte Poster

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    thats a good idea.
     
    Certifications: A+, N+, MCDST, Security+, 70-270
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