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Declined for Job but have been called back? Advise?

Discussion in 'Employment & Jobs' started by jamin100, Mar 12, 2010.

  1. jamin100

    jamin100 Byte Poster

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    Hi Guys,

    I would just like a bit of help understanding the situation i'm in at the moment please. I'm currently 26 and a Network Manager for a school. Currently have 500 users, 150 xp clients, 5 2k3 servers and printers etc.

    I was shortlisted for interview at another school and had the interview nearly 2 weeks ago. I was told on the day that they were interviewing 6 people for the position. The position is very similar to what I'm doing now just on a larger scale. They have around 800 users, 500 xp clients, some mac's and around 10 servers. The job also involves managing 1 technician.

    Now, i phoned earlier this week having not heard anything and was told that they are still considering my application along with one other applicants. I was told that my interview was good and that I did well in the technicial test.

    Last night I got home and had a letter from the school saying that my application had been unsucessfull. The second I put the letter in the bin my phone rang (spooky i know) it was the school. They said again that my interview and test went well and that they havnt appointed and would probably re-advertise the post.

    BUT here is where i'm getting confused.

    They have invited my back today at 2pm. The head of ICT said that they had an outbreak of conflicker last week and that they have had to pay an outside support company to come in sort the problem. He said this has been sorted so they are not inviting me in just to fix a problem for them for free. He said he'd like to talk to me about how I would of handled the situation and what steps I would put in place to minimise the risk of it happening again. He said (his words) " Take this as an opportunity to impress us"

    I'm going to the school at 2pm today to speak with them . . .

    Just seems odd . .

    What do you think?

    Thanks
     
    WIP: 70-680
  2. wagnerk
    Highly Decorated Member Award

    wagnerk aka kitkatninja Moderator

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    If you applied for the job in the first place, then you must have wanted it. If you still want it, I would say go for it :)

    Go over their systems and give them free advice, it could be anything from their current AV (eg not updating, not being centrally managed, the AV being s**t) to no internet/e-mail filtering (not counting the local LEA one), to the clients not being automatically being updated (eg via WSUS) to end user training (eg not letting student use staff laptops, not sticking in found USB sticks into their machines, etc).

    -Ken
     
    Certifications: CITP, PGCert, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
    WIP: PGDip
  3. onoski

    onoski Terabyte Poster

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    Interesting as it looks like the other applicant was offered the job but declined. However, this is an opportunity if you're keen on the role and would attend the interview loaded based on the info already fed to you.

    Check the internet for information on how you would deal with a virus or malware outbreak. Firstly, I would ask how the current anti virus software is setup and if there is a dedicated server or if client get updates direct from the internet etc.

    Secondly, I would say I would make it a daily priority to ensure firstly the domain controllers are fully upto date with anti virus definitions etc. I would also say I would tackle the individual PC's affected by shutting them down and depending on the setup deal with them on an individual basis to prevent spread across the network infrastructure.

    Frankly, this would all boil down to how the anti virus software get their updates as previously stated above. I would also suggest a central repository i.e. Sophos enterprise console or McAffe AV setup using groups and policy on the AV console allowing client PC's to be managed as well as pushing out updates from the AV server.

    Best wishes and lets know how you get on:)
     
    Last edited: Mar 12, 2010
    Certifications: MCSE: 2003, MCSA: 2003 Messaging, MCP, HNC BIT, ITIL Fdn V3, SDI Fdn, VCP 4 & VCP 5
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  4. jamin100

    jamin100 Byte Poster

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    Thanks for your input guys.

    Yes I would like the job as its the next step up from my current position.

    I know the school use Sophos AV managed by enterprise console. This is also what i use in my current role.

    So as for suggestions so far i've come up with the following.

    1. Make sure all clients are updating sophos, check the console daily to make sure this is happening
    2. Set sophos to quarantine all suspicious files
    3. Make sure all clients are updating through WSUS and test all updates on a spare machine prior to updating the whole site.
    4. MAYBE disable the use of the USB drives and CD-ROM drives on all student machines. Students then have to hand in USB drives for checking by the IT team and then placing on the network. We did this previously in another school I worked in.
    5. force users to use a strong password by using group policy
    6. make sure that shares are locked down to who needs to be able to see them only
    7.Educate users about downloading email attachments etc....
     
    Last edited: Mar 12, 2010
    WIP: 70-680
  5. j1mgg

    j1mgg Kilobyte Poster

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    I cant help you on the technical side of it but it does sound like the other person accepted the job and then was succesful on another interview he may of had and decided to take it. It would explain why you received a letter saying yuou werent succesful and then on the off chance of phoning up they have tried to get you back in.

    Good luck
     
    Certifications: Comptia A+, ITIL V3 Foundation, MCDST, 70-270, 70-290
    WIP: 70-291, security+ and SSCP
  6. jamin100

    jamin100 Byte Poster

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    Yes this had crossed my mind too. They did take a long time deciding. My interview was tuesday 2nd March. On the friday I phoned up to see how my interview went and they said that it was between two if us and that they had rejected the other 4.

    We shall see what today brings. I'm going to go in there give them the advice and then take it from there. I was nervous in my interview and to be honest thought it was a bad interview on my part but seems they didnt think it was too bad.

    I dont feel nervous today so am just going to be straight with them and tell it how i see it.
     
    Last edited: Mar 12, 2010
    WIP: 70-680
  7. jamin100

    jamin100 Byte Poster

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    ALSO**

    sorry to go off topic here but someone may be able to answer (maybe Ken - as we've met and i know you work in a school :rolleyes:)

    This school will *should* be going through BSF in about 3 years time. That time scale maybe put back a bit because of how long its all taking so far etc...

    Do you think it would be a good or bad move going into a secondary school activly knowing that they should be going through the BSF process within the next 5 years?
     
    WIP: 70-680
  8. Alex399

    Alex399 Byte Poster

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    Good lad :D just keep calm about everything, don't let your nerves get to you and that will help you to think clearly, as you are checking for anything and everything run him through everything your checking as your doing it even if he doesn't understand some words you use just so you let him know that you know your stuff 8)

    I wish you the best of luck mate, I'm sure you won't need it anyway :wink:
     
    WIP: A+, N+, MCP, MCDST
  9. wagnerk
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    wagnerk aka kitkatninja Moderator

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    Hi Mate,

    This is only my own opinion...

    Do I think it's a good or bad move? I think it's a move, not good or bad :)

    Let me explain... 5 years is a long time, will you still be there in 5 years time? Then again, do you want to stay in the education sector? If no, eg you're planning to move into the private sector, this may be the opportunity that you're looking for. BSF comes along, you get tuped over into the private sector.

    However if you want to stay in education, and want to develop your IT career in the education sector (99% of the time IT Manager is going to be thet highest you'll get to - unless you become a teacher), then this job may not be the one for you.

    But now, if you're asking if I have a view on BSF, I don't really (don't shot me :eek: ). They are an employer (well the company that gets awarded the contract) and I'm an IT Pro (employee). "They pay, I work" as it were. There will always be an element of change, which lets face it is the nature of our profession, and as long as you're good at what you do, you should be ok :)

    -ken
     
    Certifications: CITP, PGCert, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
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  10. jamin100

    jamin100 Byte Poster

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    Cheers Ken, and if your wondering I was also at the wireless course you attended at coventry uni about a year ago :)
     
    WIP: 70-680
  11. wagnerk
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    wagnerk aka kitkatninja Moderator

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    lol, was trying to place you, and couldn't remember where I've been :lol:

    -ken
     
    Certifications: CITP, PGCert, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
    WIP: PGDip
  12. Boycie
    Honorary Member

    Boycie Senior Beer Tester

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    If it's a job you wanted, took the time to apply and be interviewed for; do not allow the letter to put you off. I think it's human nature to feel a bit "don't want it now" :)

    I've had a letter of "no thanks" only to be offered the position some time later (albeit not instantly). There may be many reasons for this and if it's a job you still want after knowing more about the position, working conditions, expectations and salary - I say go for it.

    good luck whatever you decide. :thumbleft
     
    Certifications: MCSA 2003, MCDST, A+, N+, CTT+, MCT
  13. jamin100

    jamin100 Byte Poster

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    Thanks for everyone's comments.

    Well i've been and had my meeting today. My meeting was with the current technician and the network manager who is there on a temporary basis from an external support company. They basically showed me the network or lack of it!

    its pants! there are nearly 500 xp client machines all at different service pack and security update levels. managing all these clients is ONE BLOODY SERVER! this server does it all. AD,DNS,DHCP, print server for around 30 printers, File server, SOPHOS, Backup Exec, and all user home areas.

    The main comms cab is a mess. all hp procurve switches but NOTHING is labled - i mean nothing at all!

    some fiber links to other cabs, which i havnt seen. 1 server room/dumping ground and 1 office which again is another dumping ground. They recently had the AD database corrupt and the server / network has been down since. students are logging on the computers locally as the ADMINISTRATOR!!!!!!

    it really is in a mess!

    . . . . . oh and they have offered me the job.

    I'm thinking that all of the above and probably more should be really putting me off but the school i work in now was pretty much the same when i started 6 years ago and compared to back then its now fantastic.

    This network is just as pants as my current one was just on a larger scale so its a larger scale of pants!!

    I havnt accepted anything yet and were to discuss the salary they will be offering me on Monday....
     
    WIP: 70-680
  14. LukeP

    LukeP Gigabyte Poster

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    Sounds like helluva challenge.

    What are their expectations? Are you supposed to use duct tape and superglue to keep it running for few more years or do they want to throw some money in it, possibly set up hyper-v/vmware cluster host servers as VM's deploy proper AD rerollout all desktops. If the latter, it could be interesting.
     
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  15. Sparky
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    Sparky Zettabyte Poster Moderator

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    :eek:
     
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  16. Boycie
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    Boycie Senior Beer Tester

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    blimey, is this a mainstream school or privately run entity?
     
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  17. zebulebu

    zebulebu Terabyte Poster

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    I have seen this more times than I care to remember. My advice to you? Discuss the investment they are prepared to put in on the technology before you even bother telling them you're thinking about taking the job. Make them understand that it's not about the salary they offer you - without the budget to run things properly, it's pointless you taking the job. Let them know that straight away - as I suspect that the person they originally offered it to had exactly the same reaction you did when you went in there.

    Personally, no matter how beneficial the role may be to your career, I'd forget about it right now and walk away. The absolute last thing you want to do is walk into a place where you've got to run everything on shabby equipment held together with pritt-stick and rubber bands, with no budget to get a decent network in place. You're probably also going to encounter a financial regime that doesn't appreciate the value (or associated cost) of technology - as you'll have seen when you walked round and noticed everything running off one ****ty little Poweredge in the corner :biggrin

    It might be depressing to you since you probably went for the job holding out high hopes for it - but my advice is to run away as fast as you can - there will be much, much better opportunities.
     
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  18. wagnerk
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    wagnerk aka kitkatninja Moderator

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    As it's going to go thru BSF, it'll be a mainstream school.

    -ken
     
    Certifications: CITP, PGCert, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
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  19. wagnerk
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    wagnerk aka kitkatninja Moderator

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    Personally, if they are willing to invest in both you and in IT, I'd go for it. But then again, I prefer development/project work compared to on-going (day to day) support. Let's see what salary they are going to offer you.

    Good luck whatever you decide :)

    -Ken
     
    Certifications: CITP, PGCert, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
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  20. jamin100

    jamin100 Byte Poster

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    Thanks guys, yes it is a mainstream government school.

    The only shimmer of hope is that there is a new head teacher starting in September and she is coming from a maths and computing specialist school. So hopefully here idea of how the IT should be will be better ?
     
    WIP: 70-680

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