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CPU troubleshooting

Discussion in 'A+' started by Bambino1506, Apr 27, 2007.

  1. Bambino1506

    Bambino1506 Megabyte Poster

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    Guys

    Just finishing reading the A+ certification for dummies book, yes I know bad buy :biggrin

    There's some advice on troubleshooting an apparent cpu issue which seems strange and wanted to know if u would do the same.

    Symptoms: System boots ok but freezes consistently when running a certain application.

    What would your first port of call be ?


    Personally I'd try uninstalling the application and reisnstalling a known good copy of it...
     
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  2. wagnerk
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    wagnerk aka kitkatninja Moderator

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    To tell the truth, the first port of call would be to run 2 utilities called Quicktech Pro & Ultra-X Winstress Test. If there is any hardware problems it should show up (with the software version, the hardware version is better, but don't have that :( ). If it comes back all ok, then a software rebuild or repair.

    Probably not by the book, but with all the work we do, we all have to change our "working" habits and how we diagnose problems :)

    -Ken
     
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  3. UCHEEKYMONKEY
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    UCHEEKYMONKEY R.I.P - gone but never forgotten. Gold Member

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    Interesting question, I am not sure about the utility tools Wagnerk mentioned above.

    But I would use the Computer management console, it's mentioned in A+ book and can be found in XP by doing a right click on My Computer

    In the Computer Management Console you can see all the error reports of each application. It should show a report of which application failed to run.

    Also there's the administrative tools under Control Panel.

    These would be my first port of call before installing more software.:biggrin
     
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  4. Sparky
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    Sparky Zettabyte Poster Moderator

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    Event logs, system restore, reinstall app, job done :biggrin
     
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  5. Theprof

    Theprof Petabyte Poster Forum Leader

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    Pretty much what sparky, ucheeckymoney, and wagnerk said. If all that still doesnt resolve the prob, then starting looking into tools that test your hardware.
     
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  6. Bluerinse
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    Bluerinse Exabyte Poster

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    Google 8)
     
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  7. Bambino1506

    Bambino1506 Megabyte Poster

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    Thanks for the replies.

    The dummies book said to start testing the CPU with hardware diagnosis tools straight away....I thought it seemed hasty.
     
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  8. Bluerinse
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    Bluerinse Exabyte Poster

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    Yes i think it is hasty, especially as the vast majority of lock ups/crashes are OS/Software/Malware related :rolleyes:
     
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