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Could anybody please help me ? (modem probs)

Discussion in 'Hardware' started by Flamehearted, Jun 16, 2005.

  1. Flamehearted

    Flamehearted Nibble Poster

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    Hiya all,

    I'm currently working on a pc for a client. It is running windows 98 and I had to reinstall the operating system and it now works fine.

    However I cannot get the modem to work properly. It will detect it and install the drivers but when I try to connect it says "modem not detected, or in use or not turned on". It is a connexant 56k modem.

    I can't work this out at all - I am sure I have the right drivers. One strange thing is when I look at the modem in device manager the modem name displays for a few seconds and then dissapears. If I quickly click on it before it vanishes it gives the error message "cannot read port name from registry"

    Can anybody help me with this at all - I'm getting really worried about not being able to fix this !

    Thanks !

    Martin
     
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  2. Mitzs
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    Mitzs Ducktape Goddess

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    Is it an internal or external modem Flame? If it is internal pull it out and reseat it. If it external are you sure it in the right port? I had an external rockwell once and sometimes I would plug it into the wrong port and it would tell me modem not detective.
     
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  3. Flamehearted

    Flamehearted Nibble Poster

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    Its internal and I'm sure its properly seated.
     
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  4. Jakamoko
    Honorary Member

    Jakamoko On the move again ...

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    Win98 is notoriously cr@p at hardware detection, If you can't locate and download the latest driver from the manufacturer's website, it may well be quicker in the long run just to shell out ~£20 for a new one and try and absorb it into your costs.

    EDIT: Sorry, should have started by saying I'd say it's almost certainly a bad drvier issue, IMHO

    IMHO :)
     
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  5. Pablo1888

    Pablo1888 Byte Poster

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  6. Flamehearted

    Flamehearted Nibble Poster

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    Thanks. i want to try changing the com port. Does anyone know why this computer only has 1 com port ? Can I add another one ?
     
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  7. noelg24

    noelg24 Terabyte Poster

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    really there should be about 5 com ports and if ur only restricted to com 1 then I would do what the others say and probably get a new modem or try and see if the PC will locate the other ports for you. but if your talking about the physical port on the modem itself then u wud have to buy another modem...
     
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  8. tripwire45
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    tripwire45 Zettabyte Poster

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  9. Flamehearted

    Flamehearted Nibble Poster

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    Thanks all - I was talking about logical com ports not physical ones.

    Anyway I gave up and upgraded the machine to XP - which is cheating really I guess.
     
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  10. Boycie
    Honorary Member

    Boycie Senior Beer Tester

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    Good move! Many hours have been "wasted" trying to get stuff to work with 9X. :scratch
     
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  11. Jakamoko
    Honorary Member

    Jakamoko On the move again ...

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    Hope the charges went up accordingly - this ain't no charity 8) :wink:
     
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  12. Mitzs
    Honorary Member

    Mitzs Ducktape Goddess

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    Maybe this site will help you.

    If it was me. I would go into safe mode than into device manager and see what it says for your modem. Make sure there is only one there. You can uninstall a modem and not see it but for some reason it will still be there and can only see it when your in safe mode. I always uninstall a modem from safe mode.

    http://www.modem-help.co.uk/help/mi.html#uart
     
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  13. Flamehearted

    Flamehearted Nibble Poster

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    Yep xp is amazing - it detected the modem and installed it without me doind anything. Then it made me a cup of tea and discovered a cure for the common cold. :D
     
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  14. john666

    john666 New Member

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    i have tryed changing one of my windows 2000 computer to xp but couldnt can anyone help
     
  15. hbroomhall

    hbroomhall Petabyte Poster Gold Member

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    Er - rather than hijacking an antique thread you would do better to start a new one.

    You need a XP upgrade disk.

    Harry.
     
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