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connection problems.

Discussion in 'Networks' started by keithmoon, Dec 28, 2010.

  1. keithmoon

    keithmoon Byte Poster

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    hi all,

    having some probs with my laptop today. Its a packard bell easy note running vista os. when using the built in wireless card it finds my wireless netowrk and it connects but with limited access, running Ipconfig shows an APIPA address assigned to the adaptor with no default gateway.when connecting to the router via the network card and ethernet cable i also get limited access, but running an ipconfig at this point shows that the network card is picking up correct dhcp settings but can still not open web pages or ping successfully.

    I have tried using another router but the problems remain.

    any ideas?

    thanks in advance.
     
  2. soundian

    soundian Gigabyte Poster

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    Are you pinging the internet by both name and ip address?
    Are any other devices having the same problem?
    Do you have problems connecting wirelessly to both routers? Do they show exactly the same behaviour?
     
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  3. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

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    Try pinging the default gateway.
     
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  4. Bluerinse
    Honorary Member

    Bluerinse Exabyte Poster

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    That sounds a little strange to me, maybe you have picked up some malware :rolleyes:
     
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  5. keithmoon

    keithmoon Byte Poster

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    thanks for the replys guys some answers to your questions .......

    cannot ping websites using either the name or the ip addy.
    no other devices connected to the router are suffering from this problem both wirelessly or hard wired.
    I am able to ping the default gateway.
    the laptop has same problem with both routers.
     
  6. toshiba145

    toshiba145 Nibble Poster

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    Certifications: A+, CCNA
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  7. toshiba145

    toshiba145 Nibble Poster

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    Also did you enter the wirless key when connecting to the wireless network.

    Sometimes in windows vista/7 when you connect to a wireless network it wont ask you for a key and just connect sayin "limited access".

    To resolve this, disconnect from the wireless network.
    try connecting to wireless network again.
    while connecting you should see something like " i want to enter passphrase". put your wireless key in.
     
    Last edited: Dec 28, 2010
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  8. keithmoon

    keithmoon Byte Poster

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    tried setting it to home still no luck :(

    yes router asked for wireless key but still not working.
     
  9. Sparky
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    Sparky Zettabyte Poster Moderator

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    When you ping a website by IP what does the ping come back with?
     
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  10. BosonMichael
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    BosonMichael Yottabyte Poster

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    I'm guessing that your PC is sending packets to the wireless APIPA address because it's got a lower route metric. Pinging the hardwired adapter's gateway works because it's a directly connected route.

    Go to a command prompt and issue the route print command. What's the output say?
     
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  11. gosh1976

    gosh1976 Kilobyte Poster

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    I was going to suggest making sure the wireless connection is disconnected when trying troubleshoot the wired connection. I've definitely seen that cause problems before.

    In addition to the other two questions I would be curious to know what happens when you do a tracert to an address like 4.2.2.2 - or a ping for that matter since that ip will definitely answer. What happens when you do a nslookup for an ip or an address what's the output?
     
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  12. toshiba145

    toshiba145 Nibble Poster

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    is this the first time your connecting this laptop to the router?
     
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  13. toshiba145

    toshiba145 Nibble Poster

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    Try going to "Network and sharing center"
    Then click on "manage wireless networks"

    Then right click on each wireless network connection and select "remove network"
    Do that for all of them (if you got more than one)

    Then restart your laptop, and try connecting back to your wireless network.
     
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  14. Sparky
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    Sparky Zettabyte Poster Moderator

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    If it has worked before perhaps try a system restore.
     
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  15. keithmoon

    keithmoon Byte Poster

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    system restore FTW :D

    whats your thoughts on what would have caused that? dodgey driver update for both wireless and network adapter?


    thanks all for your advice
     
  16. gosh1976

    gosh1976 Kilobyte Poster

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    Maybe a corrupted TCP/IP stack. Removing and reinstalling TCP/IP may have fixed it or running netsh int ip reset form the command prompt may have fixed it.
     
    Certifications: A+, Net+, MCDST, CCENT, MCTS: Win 7 Configuring, CCNA
  17. keithmoon

    keithmoon Byte Poster

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    great thanks
     

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