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Concord(CA) eHealth and Spectrum

Discussion in 'Networks' started by CheeseOnToast, Feb 20, 2008.

  1. CheeseOnToast

    CheeseOnToast Nibble Poster

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    Hi all,

    I have just got a new job (yipee!) doing 1st/2nd line Network Support.

    The company in question uses Concord, (I think they are known as CA now) applications called eHealth and Spectrum.

    I am trying to research them online, was wondering if anyone could explain briefly the difference between the two apps (if you have experience of them).

    And also, I really want to try and find somewhere I can download either a full copy or some kind of restricted version so I can have a go of it before I start there.

    The company seem good and are sending me straight on training courses, but I would still like to swot up.

    Cheers,

    Phil :biggrin
     
    Certifications: ITIL Foundation
    WIP: CCNA
  2. greenbrucelee
    Highly Decorated Member Award

    greenbrucelee Zettabyte Poster

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    Don't know about those apps but well done on getting the job :)
     
    Certifications: A+, N+, MCDST, Security+, 70-270
    WIP: 70-620 or 70-680?
  3. wagnerk
    Highly Decorated Member Award

    wagnerk aka kitkatninja Moderator

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    Well done, congrats on the job :)

    -Ken
     
    Certifications: CITP, PGCert, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
    WIP: PGDip
  4. CheeseOnToast

    CheeseOnToast Nibble Poster

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    Thanks dudes, I'm well chuffed:D
     
    Certifications: ITIL Foundation
    WIP: CCNA
  5. sunn

    sunn Gigabyte Poster

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    Congrats on the job... :)
     
  6. sunn

    sunn Gigabyte Poster

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    We use eHealth and are looking to rollout Spectrum (already bought but not implemented).

    eHealth
    Is a vendor-independent platform that pinpoints areas of performance degradation and generates real-time detailed management reports to identify the cause.

    Depending on how it’s deployed, you could see that IP <192.168.1.1> is utilizing 90% of the available bandwidth for the past 20-min. Furthermore, you could see that the majority of traffic is inbound and is using TCP port 80. In other words you can really dig with this tool.


    Spectrum
    Manages a multi-vendor network with fault management, event correlation, root cause analysis and service level tools.

    The sales pitch is:
    - Proactive monitoring - Trending
    - Event correlation - Asset reporting
    - RCA (root cause analysis) - Integration with a variety of management systems

    A team is looking at deploying it here to replace Ciscoworks since the current system only manages Cisco products
     
  7. CheeseOnToast

    CheeseOnToast Nibble Poster

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    Thanks for that mate, really appreciate it.

    Any ideas if they do some kind of trialware or something ? I just want to get my hands on the app so I can at least half navigate it lol.
     
    Certifications: ITIL Foundation
    WIP: CCNA
  8. sunn

    sunn Gigabyte Poster

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    It's not that hard to use. If you've ever used a monitoring tool (i.e. Big Brother, HP Open View, Nagios...) you should be fine. Obviously it's not the same as any of those tools, but you'll know what you're looking for; and what's being displayed. Understanding the info is the most important part 8).
     
  9. CheeseOnToast

    CheeseOnToast Nibble Poster

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    I've seen HP OV and used Whats up Gold, but not a lot of it.

    Maybe I'll get any tool I can just to get used to the info and terms:)
     
    Certifications: ITIL Foundation
    WIP: CCNA

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