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Classroom Smartboard keeps powering off

Discussion in 'Hardware' started by shadowwebs, Jun 6, 2013.

  1. shadowwebs

    shadowwebs Megabyte Poster Forum Leader

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    So, we have a classroom smartboard which I have received a report keeps on powering off, and to power back on they have to disconnect / reconnect the usb cable... my thought is that therefore it must be that the USB Root Hub has a tick in power management tab for it to turn a device off to save power.. I have unticked this but on reboot it ticks again, is this due to GPO?

    I have also checked that power settings in general on the PC are set to 'never' so this shouldn't turn it off... any other suggestions are very welcome :)
     
    Certifications: compTIA A+, Apple Certified Technical Coordinator 10.10 (OS X Yosemite, Server and Support)
  2. simongrahamuk
    Honorary Member

    simongrahamuk Hmmmmmmm?

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    not used Smart boards for years, but is the board solely usb powered or does it have an external PSU? it could be worthwhile using a powered USB cable to see if this resolves the issue.
     
  3. shadowwebs

    shadowwebs Megabyte Poster Forum Leader

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    hi, I have managed to fix this... must have been thinking it through in my sleep to then come in this morning and realise it was more obvious than I thought it was in the USB Power Settings options in windows control panel...
     
    Certifications: compTIA A+, Apple Certified Technical Coordinator 10.10 (OS X Yosemite, Server and Support)

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