Citrix: Collaborating With Constituents for a New Cert Program

In early 2007, Citrix Education decided to revamp its certification program. Not only did changes to the program need to reflect and support the growth of the Citrix product portfolio — as well as evolving technologies and industry trends — but the new curriculum also had to address the needs of Citrix customers and partners.

For this reason, Citrix Education tapped into its constituents to collect in-depth feedback on the existing program and solicit ideas for improvements. The following findings emerged:

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-Ken