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Cheesed-off big time.

Discussion in 'The Lounge - Off Topic' started by Headache, Apr 2, 2007.

  1. Headache

    Headache Gigabyte Poster

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    Just got my voucher from certify4less.

    Tried to book my exam with it and guess what. Can't use it the U.K ! No, siree. Sorry.

    Are these people a bunch of w*nkers or what ?

    I mean, show me where it says on their website: if you're taking your exam in the U.S buy THESE vouchers, but if you're taking your exam outside the U.S buy THOSE vouchers.

    Where does it say that ?

    Nowhere ! That's where.

    I sent them an e-mail and they're like, you pays your money and you buys your voucher and tough sh*t, if you can't take a joke.

    Damn !

    Tell me this isn't a con job.

    Somewhere out there somebody is laughing and getting sh1tfaced with my $189.00 and this is cheesing me off big time !
     
    Certifications: CCNA
    WIP: CCNP
  2. Mr.Cheeks

    Mr.Cheeks 1st ever Gold Member! Gold Member

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    efund Policy: Rehttp://advanced-technology-group-atg.stores.yahoo.net/info.html[/URL]funds can be requested from ATG within thirty (30) days from the order date; provided the exam test voucher has not been sent to the customer or test has not been scheduled. Partial refunds can be requested for the test packages within thirty (30) days from the order date. For the partial refunds, the regular price of completed and/or scheduled test(s) will be subtracted. All refunds are subject to a 10% administration fee. There will be no refund available once the voucher numbers are emailed to you.

    link

    have getcerifyfor less been taken over? cuz there are stuff relating to ATG and yahoo on the site!
     
  3. BosonMichael
    Highly Decorated Member Award

    BosonMichael Yottabyte Poster

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    Ack!!! That's not a way to get (and keep) customers.

    If they're not willing to transfer or refund, I'm sure there's someone in the States that would buy your voucher from you...
     
    Certifications: CISSP, MCSE+I, MCSE: Security, MCSE: Messaging, MCDST, MCDBA, MCTS, OCP, CCNP, CCDP, CCNA Security, CCNA Voice, CNE, SCSA, Security+, Linux+, Server+, Network+, A+
    WIP: Just about everything!
  4. Boycie
    Honorary Member

    Boycie Senior Beer Tester

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    Headache,

    Is this the page you were directed to, or have they changed it?
    The way I see that page, is there is no Cisco vouchers availible for sale outside the US and Canada.

    Si
     
    Certifications: MCSA 2003, MCDST, A+, N+, CTT+, MCT
  5. zimbo
    Honorary Member

    zimbo Petabyte Poster

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    http://www.certify4less.net/

    on the home page it say North America! as well as
    http://advanced-technology-group-atg.stores.yahoo.net/miccerex.html

    i just think you rushed into it a little and missed it

     
    Certifications: B.Sc, MCDST & MCSA
    WIP: M.Sc - Computer Forensics
  6. Boycie
    Honorary Member

    Boycie Senior Beer Tester

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    I am assuming Headache is booking in for the CCNA, although could be mistaken.
     
    Certifications: MCSA 2003, MCDST, A+, N+, CTT+, MCT
  7. zimbo
    Honorary Member

    zimbo Petabyte Poster

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    Certifications: B.Sc, MCDST & MCSA
    WIP: M.Sc - Computer Forensics
  8. Boycie
    Honorary Member

    Boycie Senior Beer Tester

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    Certifications: MCSA 2003, MCDST, A+, N+, CTT+, MCT
  9. Headache

    Headache Gigabyte Poster

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    No mistake, Boyce. It IS getcertify4less. And I bought the voucher from here:

    http://www.getcertify4less.com/cisco.asp

    Big mistake, as it turns out.

    They ought to change their name to get w@nkedoff4less.
     
    Certifications: CCNA
    WIP: CCNP
  10. twizzle

    twizzle Gigabyte Poster

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    if you view the details of each voucher it does state,


    Unfortunatley they do state

    so i don't think you will get a refund, even though i think they should as a sign of goodwill.
     
    Certifications: Comptia A+, N+, MS 70-271, 70-272
    WIP: Being a BILB,
  11. Boycie
    Honorary Member

    Boycie Senior Beer Tester

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    that site is poorly laid out. Depending on which way you browse to your chosen cert will depend on what you are told (validity wise). Let us know how you get on Headache.

    Si
     
    Certifications: MCSA 2003, MCDST, A+, N+, CTT+, MCT
  12. csx

    csx Megabyte Poster

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    Odd... i accidentally bought a voucher from the US and they refunded it straight away without me even asking... good job they were on the ball because i wasn't :o

    Email them and see what happens... :)
     
    Certifications: A+, Network+, 70-271 & 70-272, CCENT, VCP5-DCV and CCNA
    WIP: Citrix
  13. Headache

    Headache Gigabyte Poster

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    UPDATE:

    Well, after a flurry of e-mails back and forth, finally they've agreed to give me a refund. Thank God.

    Boyce is right though. They need to redesign their web page. Because the way it is, there's just too much unnecessary verbiage that makes it easy to miss the small print. Plus another thing I found annoying was being forced to buy the accompanying self-test software that I didn't particularly want.

    But the biggest question of all is, why oh why, is the Cisco voucher unusable in the U.K ? I can't figure that one out.
     
    Certifications: CCNA
    WIP: CCNP
  14. nugget
    Honorary Member

    nugget Junior toady

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    The 2 sections on the home page might give you a clue.

    "[FONT=Verdana, Arial, Helvetica, sans-serif]Products for USA and Canada[/FONT]"

    &

    "[FONT=Verdana, Arial, Helvetica, sans-serif]Products for International Customers[/FONT]"
     
    Certifications: A+ | Network+ | Security+ | MCP (270,271,272,290,620) | MCDST | MCTS:Vista
    WIP: MCSA, 70-622,680,685
  15. Headache

    Headache Gigabyte Poster

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    Fair enough.

    But the cisco page here:

    http://www.getcertify4less.com/cisco.asp

    That page should have a warning to say that the cisco vouchers are NOT available to international customers.

    Or am I being unreasonable here ?
     
    Certifications: CCNA
    WIP: CCNP
  16. wizard

    wizard Petabyte Poster

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    Headache not trying to hack you off more than you are already if you look on this page:

    http://www.getcertify4less.com/page.asp?pageID=1439

    and this section:

    It does say cisco vouchers are only good in the USA or Canada. I have hi-lighted that bit in bold.
     
    Certifications: SIA DS Licence
    WIP: A+ 2009

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