Change Control

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Yup, thanks for that Ryan - makes vast sense now.

Having worked for an ISP, I'd love to assure you that we had change control in place, but if anything, it was half-remembered conversations and vague scribblings on napkins, envelopes, etc.

Glad I'm more aware of it now though - thanks for that

 

I think there's something slightly dodgy going on here.

Thanks for the info Phoenix. Might start doing something like this.

 

Sounds kinda like a version history or somesuch then. Guess it's something that's more or less common sense really (I hope!). I understand what you mean by it now, just never saw the need to actually label the process with a term.