Change Control

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Right then, who does it, how religiously, and what sort of method do you use for it

 

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u what????

 

huh? never heard of it

 

I voted for change control? Isn't that something you do at the checkout? but then I realised that doh! change lanes is what I do at the checkout!!!

 

Is THIS what you mean Ryan ?

 

that WAs the no vote AJ

 

Never heard of it myself.

 

hmm i dont know weather or not to be scared that the majority of you have never heard of change control lol
please dont work for an ISP, especially mine ;)
lol

 

This is just to funny. You guys crack me up.

 

err no, theres not really a definative guide AJ, really i was just looking for how others performed this function to see if i could get ideas to improve my own/share methods about

but as nobody uses it... hehe

 

Would seem the fish is playing hard to get.

Come clean with us fish boy and I'll give you your choice of these delectable with some melted butter on the side.

 

She's a dangerous woman (I can tell by the clothes she wears). Best not to mess with her...even if the image she tried to post won't load.

EDIT: Image loaded.

 

Change Control where I am normally goes something like this -

"It's screwed, do something"
"No idea how this works, No doc's to explain its setup, how about I change this global setting from a one to a zero?"
"Nope, now we have just lost directory services, noone can login"
"OK, how about this IP address?"
"OK, thats the corp website down"
"right I am calling the vender and blaming them"
"OK, how about undoing the changes to get directory services and the website back?"
"undo what now?"

A little over stated but you get the picture.
The scary part is we have 200+ servers and 5000+ desktops
Jam.

 

Hush trip or you will scare him off. Pay no mind to him phoenix. As you can see my worms come hook-free.

 

Mitzs gives new meaning to the term "bait and switch"

 

Just to put a slight on this one...

Ryan, I posted a link to a guide with what was the best I could come up with, re your question - can you at least let us know if that was any way close to what you mean ?

I'm sure it would help a lot if we actually knew about it, and could discuss it ?

Thanks m8

 

Lol right, i thought you guys were actually taking the piss, this is the first job i've ever had to use change control, but it was never an alien term to me

although it has its roots in software development, change control is an important aspect in infrastructure work if your working in a team of say, more than just yourself!

basically its the process of documenting changes made to whatever, configurations, registry, patch application, whatver could cause problems, or may at some point need to be undone/redone as part of a restore

this creates a paper trail of changes from a systems incarnation to its decomissioning, allowing rebuilds to run alot smoother, as well as alerting other team members to recent and even potential changes (we fill our change control sheet in before work is carried out with the status: planning)

methods for this range VASTLY, you can do it anyway you please, as long as its recorded somewhere, and easy to understand

we use a single XLS file for all minor changes (one sheet per server) and changes that dont require explination, each change takes one line, job done, for more complex changes we fill out a proper form, file it, and fill the line in the XLS form pointing to the change control form #
thats probably one of the simpler methods of change control, as i have witnessed very vast and detailed systems lol

that article does sum it up a bit, i didnt read it all jak, but it looks as if it could be mor geared toward software development? (as i said, didnt read all of it so sorry if its not)

 

Thanks for the explanation Phoenix. We were taught in school to do this from the start. I guess to get us in a habit of doing it when we reached the work field. While I never reached it. I still keep track of everything. We even wrote down why we removed software. I think this is a very good pratice and may help you down the road if a computer starts having issues.