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Can't logon

Discussion in 'Hardware' started by AJ, Feb 28, 2005.

  1. AJ

    AJ Administrator Administrator

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    Had to stop a kid from using his pc on our school network the other day as it was INVESTED with viruses. He brought it to us and we ran AntiVi on it and it found over 1700 viruses on it :eek: .

    After cleaning that lot off, it now will not boot into Windows. Will get to the login screen and you can enter you U/N and P/E. Comes up with the telly tubbies desktop and the logs you straight back out again. Tried all the account on it and still the same. Even does it when trying to boot into safe mode. Tried repairing the registry in recovery console, repairing the install from a CDROM although not in that order.

    What's left guys? Would like to fix it rather than reinstall as he's got a lot of data on it, still he should have backed it up ehh.
     
    Certifications: MCSE, MCSA (messaging), ITIL Foundation v3
    WIP: Looking at doing ..................
  2. SimonV

    SimonV Petabyte Poster Administrator

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    What OS is it AJ, I'm sure your aware of these for XP but I'll post the links anyway as I've found them to be a great resource.



    How Do I Do a "Repair Installation"?
    http://www.dougknox.com/xp/tips/xp_repair_install.htm

    Repair
    How to Perform an In-Place Upgrade (Reinstallation) of Windows XP
    http://support.microsoft.com/default.aspx?scid=kb;en-us;315341

    Visual aid to the above procedure
    http://www.webtree.ca/windowsxp/repair_xp.htm
    Click on How To Run a Repair Install

    You May Lose Data or Program Settings After Reinstalling, Repairing, or Upgrading Windows XP
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;312369

    Data Loss May Occur After Reinstalling, Repairing, or Upgrading Windows XP
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;312368
     
    Certifications: MOS Master 2003, CompTIA A+, MCSA:M, MCSE
    WIP: Keeping CF Alive...
  3. Jakamoko
    Honorary Member

    Jakamoko On the move again ...

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    What about the tip of creating a new account on the machine to try and recover the data, AJ - as posted in answer to a previous Thread recently.

    Just an idea - thought I'd drop it in anyway...
     
    Certifications: MCP, A+, Network+
    WIP: Clarity
  4. AJ

    AJ Administrator Administrator

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    Thnks for the help guys, but my problem is that I can't get into Windows (it's XP soz should have said :oops: ). As soon as you click logon it logs you straight back out. So I can't use any of the wonderful M$ tools within windows to solve this, including adding another user. Tryed the repair already with our XP disk which had SP2 on it.


    Don't want to reinstall yet coz I haven't got his data off yet.
     
    Certifications: MCSE, MCSA (messaging), ITIL Foundation v3
    WIP: Looking at doing ..................
  5. nugget
    Honorary Member

    nugget Junior toady

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    Can you resize the partition enough to install a second OS?
     
    Certifications: A+ | Network+ | Security+ | MCP (270,271,272,290,620) | MCDST | MCTS:Vista
    WIP: MCSA, 70-622,680,685
  6. Phil
    Honorary Member

    Phil Gigabyte Poster

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    How about using knoppix to pull the data off then flatten the system. I'm sure Ryan suggested this to someone recently and it worked for them.
     
    Certifications: MCSE:M & S MCSA:M CCNA CNA
    WIP: 2003 Upgrade, CCNA Upgrade
  7. SimonV

    SimonV Petabyte Poster Administrator

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    I've used Knoppix many times now to retrieve data from crashed windows installs. A fantastic tool for a tech tool kit. There was a great link that Nugget posted a while ago about connectiing knoppix to a windows share. I'll see if I can find it.
     
    Certifications: MOS Master 2003, CompTIA A+, MCSA:M, MCSE
    WIP: Keeping CF Alive...
  8. SimonV

    SimonV Petabyte Poster Administrator

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    Certifications: MOS Master 2003, CompTIA A+, MCSA:M, MCSE
    WIP: Keeping CF Alive...
  9. tripwire45
    Honorary Member

    tripwire45 Zettabyte Poster

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    After you have pulled the data off and then reinstalled, you might want to find out just how this kid (or someone) managed to hose this PC so badly. I assume you are in a network running some sort of AV server so that infected email attachments are such (at least the majority of them) are caught before they reach the individual PC. I'd also love to know what sites this kid was visiting. Just a suggestion.
     
    Certifications: A+ and Network+

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