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cant connect to internet through ethernet

Discussion in 'Internet, Connectivity and Communications' started by joker001, Dec 11, 2006.

  1. joker001

    joker001 Bit Poster

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    Can anyone here give me any advice as to what might be the problem

    im using windows xp sp2

    Ive been connecting to the internet using a motorola surfboard cable modem through usb but now i want to connect through ethernet port but it wont have any of it.

    I know my ports are fine as Ive connected to the internet through linux o/s

    Ive been through every possible thing I and telewest support can think of

    Any ideas

    thanks
     
    WIP: A+
  2. hbroomhall

    hbroomhall Petabyte Poster Gold Member

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    There are a number of possibilities here:

    1) It can sometimes take hours for the cable co to spot you have changed from USB to Ethernet. Sometimes power-cycling the cable modem helps. The reason for this is that the MAC address has changed, and this needs to propagate in the cable co's systems.

    2) Make sure the ethernet port is set to pick up an IP automaticaly.

    If it still doesn't work do "ipconfig /all" and post the results here.

    Harry.
     
    Certifications: ECDL A+ Network+ i-Net+
    WIP: Server+
  3. joker001

    joker001 Bit Poster

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    heres the output
    Windows IP Configuration


    C:\Documents and Settings\lee>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : HOME2
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : Yes
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection 3:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
    Physical Address. . . . . . . . . : 00-13-D3-C5-B0-60
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Autoconfiguration IP Address. . . : 169.254.62.73
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    IP Address. . . . . . . . . . . . : fe80::213:d3ff:fec5:b060%10
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%4
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Automatic Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface

    Physical Address. . . . . . . . . : A9-FE-3E-49
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : fe80::5efe:169.254.62.73%2
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Disabled
     
    WIP: A+
  4. hbroomhall

    hbroomhall Petabyte Poster Gold Member

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    1) Unless you absolutely require it, I'd switch off the Teredo IPv6 stuff. It will only confuse to start with.

    2) Although you have DHCP enabled, you aren't getting an IP address. If the Linux system was exactly the same hardware, just an alternate boot, the cable should be OK. But I'd check for the link lights all the same. You will also need to check that the cable modem is setup as a bridge - i.e. it should pass the IP info through to the PC.

    It might be worth while checking under linux as to how it gets it's address - is it preset, or is it using a DHCP client?

    Harry.
     
    Certifications: ECDL A+ Network+ i-Net+
    WIP: Server+
  5. joker001

    joker001 Bit Poster

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    Linux its using DHCP Ive tried everything but is still cant obtain an ip address

    How do I bridge the connection ?
     
    WIP: A+
  6. Chris-H

    Chris-H Bit Poster

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    Can't really help as I've never come across IP address's and DNS servers displayed like that and I couldn't even tell you what a Teredo Tunneling Pseudo-Interface is.

    However I have to mention that the nVidia nForce controller may have a hardware/software based firewall installed when running Windows which may not be in effect when running Linux.

    Not sure if this is related or would cause the problem your having
     
  7. hbroomhall

    hbroomhall Petabyte Poster Gold Member

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    Um - I have no idea what 'everything' is. Did you try removing Teredo?

    Harry.
     
    Certifications: ECDL A+ Network+ i-Net+
    WIP: Server+
  8. joker001

    joker001 Bit Poster

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    ALL SORTED just updated the network controller's drivers and Bingo
     
    WIP: A+

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