A friend of my mums called me to their house last night to see why they couldn't get on the internet. They have a BT Hub and were connecting wireless from their laptop (gateway jobby with Vista basic). I took BMs book along with me incase I needed some reference, which it came in handy. First of all I switched the hub off and reset it and had no luck. Second I tried pinging a website which I could, and everything checked out ok. I then tried doing the winsock reset command (can't remember the full command at the moment). The people who's hub it was told me that it has been like that since two weeks ago when they came home and there had been a street wide power cut. Apparently their son was on the laptop at the time. So I thought maybe with the sudden loss of power the hub has been damaged (is this possible?). IE was able to find websites, but the websites couldn't see the computer. I ended up phoning the BT helpline and the poor guy was trying everything although I had already tried most of it. He wouldn't have the possibility of the HUB being knackered but he sounded like a bit of an rtard as it was. He tried to make out the network card in the laptop was at fault but I had already verified it was working in device manager. Anybody got any ideas? and can anyone remind me what the winsock command was? does anyone have any experience with BT Hubs?