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BT Business Hub

Discussion in 'Networks' started by Leehaa, Jun 8, 2007.

  1. Leehaa

    Leehaa Gigabyte Poster

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    Anyone installed ont of these?

    Should it be simple?

    I have a client who wants me to go out and install one as their current router has totally died.

    They have a simple set-up

    Internet

    ADSL Router

    Firewall

    Server / PCs


    Will it be quite simple to swap the new router for the old one?

    I don't have any experience in setting routers up from scratch - is there anything I need to be wary of?

    Will I have to physically connect to it and assign it a static IP address etc, then set up on network?

    (I have no idea - this is where I discover my weak points as "comfort blanket" manager is no longer here...) :oops: :oops:
     
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  2. Raffaz

    Raffaz Kebab Lover Gold Member

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  3. hbroomhall

    hbroomhall Petabyte Poster Gold Member

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    I have one of these units on loan - so over the weekend I'll take a look at it.

    In theory it should be a fairly simple swap, and you just need to log in and set their username and password.

    However - BT have had a habit recently of making their 'own brand' modem/routers not work with other ISPs without a lot of hassle.

    Two questions spring to mind - what ISP does this client have, and where did this modem/router come from?

    Harry.
     
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  4. ThomasMc

    ThomasMc Gigabyte Poster

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    I got one of these, it was a pritty straight forward set-up you can use diffrent set-up codes if your not using bt as you ISP (you should be able to find the generic set-up code on the 2wire site) and theres also a 2wire extended settings page via http://router.ip/management


    http://www.2wire.com

    also watch out for your content protection or parental controls (cant remeber the correct name for it lol) and allow the days and time to suit your needs


    [edit]
    Its pritty much just a rebranded one of these badboys http://www.2wire.com/pages/pdfs/8.pdf
     
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  5. Leehaa

    Leehaa Gigabyte Poster

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    Thanks for the help.

    Will look for the companys isp details when i get a chance

    Setting it up can't be anywhere near as hard as ordering the damn thing....

    spent 3 hours of today on the phone to BT to order the new one - being passed from department to department, then spending an hour finding out the account holders details - after being told I needed them to be able to order anything (as their account is not via us - it's their private one)...only to eventually be told that there was no point in calling (this is the number BT faults gave me to get hub) as the hub was out of warranty (BT faults had said that, but still gave me the number) and I have to order it online....pure craziness


    :dry ..now i have a huge backlog of calls :ohmy :x ...Grrr!!


    Gonna go home and beat up the fiance as he works for BT and is the closest I can get to venting out my anger on the people I spoke to today :p
     
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  6. Leehaa

    Leehaa Gigabyte Poster

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  7. Leehaa

    Leehaa Gigabyte Poster

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    :blink Eh? lol
     
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  8. hbroomhall

    hbroomhall Petabyte Poster Gold Member

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    Well - I've opened the box for my loan BT Business Hub and no docs or CD. Which will make life interesting to say the least. :biggrin

    Rereading the previous posts I get the impression that the ISP is BT, so a new modem/router from them should just require setting the username and password.

    Harry.
     
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  9. Mitzs
    Honorary Member

    Mitzs Ducktape Goddess

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    Harry, check out that raff link at the top of the thread. It is a quick start guide for the hub. Also I found this and there might be some interesting information in there about it.

    http://www.the-scream.co.uk/forums/showthread.php?t=22658
     
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  10. hbroomhall

    hbroomhall Petabyte Poster Gold Member

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    I already have, and downloaded a ton of other docs on it. :p

    But thanks for the link.

    Harry.
     
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  11. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

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    Can you not buy another type of router as the existing router is out of warranty?

    The Netgear 824G is easy to setup and should be up to the job ...

    http://www.ebuyer.com/UK/product/52244
     
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  12. Leehaa

    Leehaa Gigabyte Poster

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    Cheers for all the advice...

    Yeah, setting it up it did turn out to be quite simple in the end.

    My MD actually installed it as a surprise as he was passing by the client on his way to a meeting. Shame I couldn't get the "hands on", but at the same time, it was so simple - took 20 mins to do - wasn't worth 5 hours of travel!!!
     
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