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Blackberry?

Discussion in 'The Lounge - Off Topic' started by NightWalker, Apr 22, 2008.

  1. NightWalker

    NightWalker Gigabyte Poster

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    Anyone else support a Blackberry enterprise at work? We have about 100 Blackberry users, mainly the top brass and those that travel a lot between offices. Most of the users have 8700s, we also have a few newer 8300 handsets. BES server is quite easy to administer, we don’t get many issues really. Generally a nuke and rebuild of the handset or a reboot of the BES server and attachment server and everything is back to normal. By far the most common issue..... users forgetting their passwords (no surprise there!)
     
    Certifications: A+, Network+, MCP, MCSA:M 2003, ITIL v3 Foundation
  2. BosonMichael
    Highly Decorated Member Award

    BosonMichael Yottabyte Poster

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    Jim Balsillie is the devil.
     
    Certifications: CISSP, MCSE+I, MCSE: Security, MCSE: Messaging, MCDST, MCDBA, MCTS, OCP, CCNP, CCDP, CCNA Security, CCNA Voice, CNE, SCSA, Security+, Linux+, Server+, Network+, A+
    WIP: Just about everything!
  3. zebulebu

    zebulebu Terabyte Poster

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    Yeps, support BES in my current environment. Works like a dream - don't do support so don't have to touch the handsets, but occasionally get problems which are pretty easy to resolve. That said, we have only got 70 Blackberry users so its hardly surprising! One thing I will say is remember to clear out your logs regularly (if you're running logging at a high level) as it gives you absolutely zero warning and can crash the **** out of the BES server if you let them fill up
     
    Certifications: A few
    WIP: None - f*** 'em
  4. zebulebu

    zebulebu Terabyte Poster

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    LOL - why's that Mike? I hear Hamilton's quite nice this time of year... :biggrin
     
    Certifications: A few
    WIP: None - f*** 'em
  5. Wassup

    Wassup Byte Poster

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    I just got given a blackberry as our department was asked to offer them to all the engineers, so we can pick up emails when out on the patch.
    No problems with it so far. As far as support goes, they usually just reboot the server .. heheh

    I'll keep an eye for the logs building up though, as there are well over 100 'berries out there. Cheers zeb.
     
  6. Notes_Bloke

    Notes_Bloke Terabyte Poster

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    Yep, got a BES at work. I'm currently supporting about 45 users. No major problems as of yet, just the usual support questions (passwords, how do you do this or that etc).

    NB
     
    Certifications: 70-210, 70-215, A+,N+, Security+
    WIP: MCSA
  7. NightWalker

    NightWalker Gigabyte Poster

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    I dont know what level of logging is set, I will have a look tomorrow.
     
    Certifications: A+, Network+, MCP, MCSA:M 2003, ITIL v3 Foundation
  8. Stoney

    Stoney Megabyte Poster

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    Yeah we have a BES to, only 11 users though so I hardly ever have to touch the server or support the handsets. Nearly all of the issues have come from our MD who somehow manages to break every piece of technology he touches!!
     
    Certifications: 25 + 50 metre front crawl
    WIP: MCSA - Exam 70-270
  9. BosonMichael
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    BosonMichael Yottabyte Poster

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    I believe the Governor's wife said it best: :p

    [​IMG]
     
    Certifications: CISSP, MCSE+I, MCSE: Security, MCSE: Messaging, MCDST, MCDBA, MCTS, OCP, CCNP, CCDP, CCNA Security, CCNA Voice, CNE, SCSA, Security+, Linux+, Server+, Network+, A+
    WIP: Just about everything!
  10. dales

    dales Gigabyte Poster

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    Yep I support one too although I hardly ever need to touch it, we have about 40 blackberries out in the wild, mine being one of them (and my personal phone is a BB as well). Mostly any issues are solved by taking the batteries out and getting the it policy reapplied.
     
    Certifications: vExpert 2014+2015+2016,VCP-DT,CCE-V, CCE-AD, CCP-AD, CCEE, CCAA XenApp, CCA Netscaler, XenApp 6.5, XenDesktop 5 & Xenserver 6,VCP3+5,VTSP,MCSA MCDST MCP A+ ITIL F
    WIP: Nothing
  11. Sparky
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    Sparky Zettabyte Poster Moderator

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    Yup, support BES in a Notes environment. Works well although the BES decided to chuck it one day and would not connect to the SQL database. Ended up having to restore the whole thing. However there was far too many apps installed on the server IMO. :x
     
    Certifications: MSc MCSE MCSA:M MCSA:S MCITP:EA MCTS(x5) Security+ Network+ A+
    WIP: Exchange 2007\2010
  12. sunn

    sunn Gigabyte Poster

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    That might be, but I think the guy to her right is carrying a Backberry under is suit jacket :twisted:
     
  13. Notes_Bloke

    Notes_Bloke Terabyte Poster

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    Lol - your MD must be related to ours - I've lost count of the number of times he's had a new PDA. He either smashes them, loses them or drops them into the toilet!:blink

    NB:D
     
    Certifications: 70-210, 70-215, A+,N+, Security+
    WIP: MCSA
  14. NightWalker

    NightWalker Gigabyte Poster

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    We revamped the IT policy a month or so back; man, get some more settings! Took hours to go through and configure it all the way we wanted it, then about 5 minutes to apply it to all the users.... no more bluetooth and brickbreaker for them!
     
    Certifications: A+, Network+, MCP, MCSA:M 2003, ITIL v3 Foundation
  15. zebulebu

    zebulebu Terabyte Poster

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    LOL - well, I had about six months of worry whilst he tried to whisk the Pens away from Pittsburgh, but I realised that Super Mario was just using him to 'persuade' the Pittsburgh governer and city council to fund a new arena to replace Mellon (which has seen better days...).

    So Balisillie, although obviously an unwitting tool, is a hero to me :twisted:

    Just kidding Mike - the man's an arse!
     
    Certifications: A few
    WIP: None - f*** 'em
  16. AJ

    AJ Administrator Administrator

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    We'e just set6 up a BES server, not enterprise, for 3 users, expected to grow by a couple or five.

    Got to admit once set up it looks after itself, it's a dream
     
    Certifications: MCSE, MCSA (messaging), ITIL Foundation v3
    WIP: Looking at doing ..................
  17. BosonMichael
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    BosonMichael Yottabyte Poster

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    That's the Governor. If Phil had carried a Blackberry, Andrea would have taken a hammer to it by now!
     
    Certifications: CISSP, MCSE+I, MCSE: Security, MCSE: Messaging, MCDST, MCDBA, MCTS, OCP, CCNP, CCDP, CCNA Security, CCNA Voice, CNE, SCSA, Security+, Linux+, Server+, Network+, A+
    WIP: Just about everything!
  18. BosonMichael
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    BosonMichael Yottabyte Poster

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    As is his lawyer, Richard Rodier. During a radio interview, Rodier was asked about Balsillie's intentions and what he could tell the people of Nashville... Rodier said "Just chill," under the pretenses that they weren't moving the Predators anywhere. Ahhhhh, that just pissed us off even more, especially when they immediately started selling Hamilton Predators tix!

    Glad he didn't successfully touch the Pens or the Preds. Perhaps he should pursue the remaining P team, the Panthers.
     
    Certifications: CISSP, MCSE+I, MCSE: Security, MCSE: Messaging, MCDST, MCDBA, MCTS, OCP, CCNP, CCDP, CCNA Security, CCNA Voice, CNE, SCSA, Security+, Linux+, Server+, Network+, A+
    WIP: Just about everything!
  19. The_Geek

    The_Geek Megabyte Poster

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    We're managing about 350 BB users with no issues, other that forgotten passwords.
     
    Certifications: CompTIA and Micro$oft
    WIP: PDI+
  20. zebulebu

    zebulebu Terabyte Poster

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    Yeah - Sunrise is no place for hockey!
     
    Certifications: A few
    WIP: None - f*** 'em

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