Black ops 2, slightly different

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Well i must point out that i do like the game but im really getting miffed with how i feel they treat us gamers. Their servers really get on my nerves when they work there is no problem what so ever, but when they play up then its a different experience, sure i know there are things to take into consideration here but at the moment the problems are just not being dealt with.

Problems i have come across are bad server lag and being booted for no reason, the other is the NAT switching from open to moderate, i have had enough that i want rid of the game, but i have been a mug and paid for the DLC, is there any way that anybody on here knows about getting the microsoft points refunded for the extra map packs, ill also be putting the game on ebay.

Ed