1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Bad advice re fixing problems

Discussion in 'The Lounge - Off Topic' started by Colloghi, Mar 5, 2007.

  1. Colloghi

    Colloghi Kilobyte Poster

    303
    7
    54
    I just wonder is it a common site to see really bad advice given to customers, when the solution is often very simple and straightforward, as i seem to hear of such and such told me to this, which results in a problem worst than the original problem

    As an example, take this. There is a student forum i use with an IT section and some of the replies to peoples question just plain annoys me. I know im not an expert and will happily hold my hand up to anything i dont know, but the advice given on to some of these are just plain ridiculous

    One girl i read today, had lost her password to log on to XP, whislt someone replied you can change it, but im not sure how. Others replied with non-helpful answers and one guy even told her, she would have to format her entire drive:ohmy

    is this common out there in the IT world? and whats the worst advice you have heard
     
    Certifications: A+, MCP 270, 271, MCDST
    WIP: 290
  2. wagnerk
    Highly Decorated Member Award

    wagnerk aka kitkatninja Moderator

    10,831
    357
    341
    Yes, but the good news is that it just not limited to the IT world. It's the same in other fields (plumbing, electrical, car mechs, etc).

    Lots of people will give out the knowledge that they have, or have read/heared, etc. Some people will have limited knowledge, other people will have alot, at the end of the day it's down to the individual asking the question to determine whether or not the infomation given is good or bad. And that comes down to research from a good range of sources and not just one person/source...

    -ken
     
    Certifications: CITP, PGCert, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
    WIP: PGDip
  3. Mr.Cheeks

    Mr.Cheeks 1st ever Gold Member! Gold Member

    5,369
    85
    190
    if in doubt - google it!
     
  4. csx

    csx Megabyte Poster

    511
    6
    81
    I love Google very much! You find everything. ;)
     
    Certifications: A+, Network+, 70-271 & 70-272, CCENT, VCP5-DCV and CCNA
    WIP: Citrix
  5. Phoenix
    Honorary Member

    Phoenix 53656e696f7220 4d6f64

    5,726
    175
    221
    Um
    please bear in mind that not everything you find on google is correct either
    its pretty unbias like that being a search engine
    it makes no quams about indexing those bits of bad advice as well as those gems of good advice

    trust the person your getting advice from, look around, see how others have found there advice
    not many people would blindly take the word of any unkown person, people just get lazier online, rule of thumb is do your homework
     
    Certifications: MCSE, MCITP, VCP
    WIP: > 0
  6. Bluerinse
    Honorary Member

    Bluerinse Exabyte Poster

    8,871
    167
    256
    Yes and this forum is good because we have some real professionals here giving advice, like Phoenix above and Harry, BBM, Crito, wagnerk, Zeb, Tripwire45, r h lee, the Armadillo, Nugg, Boyce, AJ, JonnyMX, Baba, Simonthingy etc etc etc (the list goes on and on) - Honestly the advice here is *priceless* and if we give wrong or misleading advice, we will happily try and clarify or put the matter straight as a *team*.

    Nobody can be 100% correct 100% of the time.
     
    Certifications: C&G Electronics - MCSA (W2K) MCSE (W2K)
  7. wagnerk
    Highly Decorated Member Award

    wagnerk aka kitkatninja Moderator

    10,831
    357
    341
    That's why working in a team is great :)

    -Ken
     
    Certifications: CITP, PGCert, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
    WIP: PGDip
  8. Cockles

    Cockles Megabyte Poster

    664
    24
    74
    PC World told my parents to do that when they forgot their password, format the drive, losing all their photos of family events and of my niece's very early days as well as work related material

    My folks ain't good with technology at all, but I was riled about that, some spotty numpty in PC World dishing out advice like that. :x
     
    Certifications: None
    WIP: Trying to find my car keys
  9. wagnerk
    Highly Decorated Member Award

    wagnerk aka kitkatninja Moderator

    10,831
    357
    341
    That's one of the downfalls, when people from one field try to make out that their from another field (eg in sales, but making out their in IT just because they work for an IT company). It kinda give proper IT people a bad name.

    I have to say that I've met a couple of techs/engineers from PC world's techical dept and they know their stuff (I'm not saying that all of them do, as I can't confirm that), but they aren't on the sales floor, they're out supporting businesses. However the sales rep should have just said "I don't know" instead of telling your parents the most extreme option.

    -Ken
     
    Certifications: CITP, PGCert, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
    WIP: PGDip
  10. Cockles

    Cockles Megabyte Poster

    664
    24
    74
    Hah, I wish he'd said that as well, or I wish they'd bloody asked me, I don't know the answer right off the top of my head but I know people who do :thumbleft

    Don't get me wrong, I've met some lads at PC world who did know their apples and have really help out, but I must say the best advice I have ever had from the lot of the sales floor is 'Try Maplin, they're much cheaper'
     
    Certifications: None
    WIP: Trying to find my car keys
  11. Crito

    Crito Banned

    505
    14
    0
    <begin rant>
    Every boss I've ever had has always been right 100% of the time. Usually it's "their team" and employees are viewed as disposable commodities merely fulfilling a job role. They're the only indispensable members of the so-called "team."

    I have been in a couple of real teams though. Back in the day, before Microsoft was overrun by MBAs, they had real workgroups. There were no middle managers. There were no disposable members. Most teams would even rotate people from job role to job role periodically. In a pinch your teammates would fill in for you, not replace you.
    <end rant>

    Anyway, sorry for going completely OT. Really can't recall receiving any “bad” advice for free. I've paid for some really “bad” advice though. :ohmy
     
    Certifications: A few
    WIP: none

Share This Page

Loading...