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Apple Certified Support Professional

Discussion in 'Other IT certifications' started by MLP, Aug 13, 2010.

  1. MLP

    MLP Kilobyte Poster

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    Hi,

    I've returned to the forums after a couple of months break, and have a new study plan! Basically, some changes at home and getting through a really busy time at work have given me the time and head space to actually tackle certification properly.

    So, my study plan is as follows:

    • Apple Certified Support Professional (We actually have a fairly large AD integrated Mac network at work, and its my primary OS at home), and possibly Apple Certified Technical Coordinator)
    • 70-290
    • 70-680
    • 70-432
    • 70-291

    and then on to Server 2008 certs.

    I'm just wondering, has anyone else here had any experience with the Apple certification process? I've got the relevant book, which is fantastic, and access to Mac OS in a networked environment, as well as about 3 years experience supporting them.

    Maria
     
    Certifications: HND Computing
    WIP: 70-680, 70-270, 70-290
  2. jezza1970

    jezza1970 Nibble Poster

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    Hey Maria

    I work in a similar enviroment...... Windows 2003/2008 servers and Win XP & 7 and MAC OSX clients.....
    I have recently passed the 2003's (290 & 291) and now looking to get the client certs under my belt.

    So currently looknig at 70-270, ACSP, 70-680 & 70-686 - then will move onto the Win 2008 certs.

    Can't really help with the ACSP - as I have about 2 days experience haha - but using Peachpit Press.

    What kind of time frame are you looking before you are ACSP?

    But anyway, best of luck to you!

    Jezza
     
    Certifications: BEng (HONS); MCP 70-290; 70-291; 70-270; 70-680
    WIP: ACSP, 70-648
  3. MLP

    MLP Kilobyte Poster

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    Hey Jezza, thanks.

    I'm looking at about the end of October for the ACSP, using the Peachpit Press book, which is fantastic, and I'm about a third of the way through the first pass of the book.

    The way the objectives are laid out seem very different to the way Microsoft set theirs out, and the book seems to follow their order, as opposed to how an MS press book jumps about the objectives.

    Maria
     
    Certifications: HND Computing
    WIP: 70-680, 70-270, 70-290
  4. jezza1970

    jezza1970 Nibble Poster

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    I have just started studying for the 70-270 exam..... still on my first scan of the book myself. Plan to do the ACSP sometime soon after. Hope to get the 70-270; 70-680 & ACSP by Xmas - tall order.

    Well good luck! Hope you pass soon !
     
    Certifications: BEng (HONS); MCP 70-290; 70-291; 70-270; 70-680
    WIP: ACSP, 70-648
  5. JonnyMX

    JonnyMX Petabyte Poster

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    Apple certified support professional shouldn't be too hard.

    'I just need you to right-click on... oh, hang on a sec.'

    'Can you still see the Apple logo from where you're sitting?'

    'Have you tried wiping the fingerprints / dribble / other bodily fluids off it?'

    'Doesn't matter if it's not working. It still looks great, doesn't it?'


    :biggrin
     
    Certifications: MCT, MCTS, i-Net+, CIW CI, Prince2, MSP, MCSD
  6. Josiahb

    Josiahb Gigabyte Poster

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    I thought everything Apple 'just worked' why do they need support at all?

    :p
     
    Certifications: A+, Network+, MCDST, ACA – Mac Integration 10.10
  7. ThomasMc

    ThomasMc Gigabyte Poster

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    Yeah but the need to teach there techs how to be arrogant and condescending :D
     
    Certifications: MCDST|FtOCC
    WIP: MCSA(70-270|70-290|70-291)
  8. BosonMichael
    Highly Decorated Member Award

    BosonMichael Yottabyte Poster

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    The WIN is strong in this thread. :p
     
    Certifications: CISSP, MCSE+I, MCSE: Security, MCSE: Messaging, MCDST, MCDBA, MCTS, OCP, CCNP, CCDP, CCNA Security, CCNA Voice, CNE, SCSA, Security+, Linux+, Server+, Network+, A+
    WIP: Just about everything!
  9. wagnerk
    Highly Decorated Member Award

    wagnerk aka kitkatninja Moderator

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    Joking aside, I'd rather use Mac's than Linux (if Windows weren't around) :)

    -ken
     
    Certifications: CITP, PGCert, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
    WIP: PGDip
  10. LukeP

    LukeP Gigabyte Poster

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    Bit offtopic but out of curiosity.

    Has anyone used Apple Xserve? (http://www.apple.com/xserve/)

    I think from now on I will try to migrate all working environments to this superior platform.
    Quoted from Apple website:
    Industry leading capabilities - GET IN!!!!
     
    WIP: Uhmm... not sure
  11. Jenifer

    Jenifer Banned

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    These are some tough exams and I will try it atleast.
     
  12. LukeP

    LukeP Gigabyte Poster

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    Before or after you edit your posts to put the spam links up?
     
    WIP: Uhmm... not sure

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